Jackie Garcia
Summary
Skilled Behavioral Therapist with a focus on client support and creating a calm, people-oriented environment in high-stress situations. Implements proven, evidence-based treatment plans. Prioritizes building strong support networks with professionals and loved ones to enhance therapy effectiveness. Experienced in team management and leadership, effectively communicating and motivating teams to achieve goals.
Overview
8
8
years of professional experience
Work History
Behavioral Therapist
Patterns Behavioral Services
04.2022 - Current
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Implemented behavioral intervention plans created by clinical supervisors.
- Collected session data to aid in treatment planning and assessment.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Team Leader
Target
05.2017 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Built relationships with customers to encourage repeat business.
- Maintain up-to-date knowledge of company return policies and procedures to efficiently resolve issues and train new employees on these matters.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
CUSTOMER SERVICE/ PURCHASING
INTERN | OFFICE SOLUTIONS
06.2019 - 08.2019
- Processed purchase orders, packing lists and supplier follow-up reports consistently and accurately.
- Monitored and measured supplier delivery and quality and expedited delivery according to customer demand.
- Negotiated component pricing and managed purchase price variances and on-hand inventories to maximize financial stability.
- Maintained documentation for all purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Collaborated with internal departments to identify and manage demand for material and services.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Conducted research, identifying potential vendors and better pricing options.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Arts - Psychology
Biola University
La Mirada, CA05-2024
Associate of Arts - Psychology
Rio Hondo College
Whittier, CA05.2021
Skills
- Excellent Communication Skills
- Goal Setting
- Patient
- Quick Learner
- Attention to Detail
- Team Player
- Collaborative Problem-solving
- Deadline management
Timeline
Behavioral Therapist
Patterns Behavioral Services
04.2022 - Current
CUSTOMER SERVICE/ PURCHASING
INTERN | OFFICE SOLUTIONS
06.2019 - 08.2019
Team Leader
Target
05.2017 - 04.2022
Bachelor of Arts - Psychology
Biola University
Associate of Arts - Psychology
Rio Hondo College
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