Kamrul Masum
Brooklyn,NY
Summary
An enthusiastic and professional personality, enjoy being part of a team, leading the team, a successful and productive team. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Looking for a position as an Entry Level Network Administrator where potential opportunity to maximize the training experience and knowledge exists.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Cashier
Dunkin' Brands
New York, NY
09.2021 - Current
- Taking customer orders and serving them with accuracy
- Modifying customer service system to reduce complaints
- Maintain equipment within the company's guidelines
- Manage the business premises without any supervision once a week.
Education
Postgraduate Degree - Business, Management, Marketing, Related Support
Westminster Kingsway College
United Kingdom2016
Bachelor's degree - Business, Management, Marketing
University of Sunderland
United Kingdom2014
Skills
- Familiar with LAN/WAN, TCP/IP, and VPN
- Excellent knowledge of IP Networking and Routing Protocols
- Wide knowledge of operating systems and applications
- Sound knowledge of hardware and software troubleshooting
- Well-versed with Cisco Routers, Active Directory, Switches, Firewall
- Familiar with Network Security, Monitoring Tools, Enterprise Tools, and Protocols
- Linux
- Customer Service
- Open Shortest Path First (OSPF)
- EIGRP
Certification
CCNA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Cashier
Dunkin' Brands
09.2021 - Current
Postgraduate Degree - Business, Management, Marketing, Related Support
Westminster Kingsway College
Bachelor's degree - Business, Management, Marketing
University of Sunderland
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