Redaijah Day
Cumming,GA
Summary
Highly trained professional talented in Caring for other, Listening to others, and solving problems. Analytical problem-solver seeking Remote Customer Service, Remote Call Center, and Remote Office Personal position to apply expertise and enhance care.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Loving Care Senior Concierge
Cumming, GA
08.2021 - Current
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to 10 clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Increased medication and medical terminology knowledge through research and continuing education.
- Assisted disabled clients to support independence and well-being.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Developed rapport to create safe and trusting environment for care.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Improved patients' comfort with massage and application of topical treatments.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Sales Associate Specialist
Michael Kors
Atlanta, GA
09.2019 - 11.2020
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with 2 shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Supported efficient and timely replenishment of sales floor merchandise.
- Logged reports, expenses, receipts and sales documents into digital database.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Issued receipts and processed refunds, credits or exchanges.
- Used POS system to process sales, returns, online orders and gift card activations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sales Associate
Bealls Outlet
Austell, GA
10.2018 - 09.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Provided positive first impressions to welcome existing, new and potential customers.
- Worked alongside 3-4 retail representatives to enhance product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Maintained 100% customer satisfaction with quick and professional handling of product returns.
Sales Associate
Old Navy
Sandy Springs, GA
05.2018 - 09.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with over 100 customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Crew Member
McDonald’s
Vidalia , GA
05.2014 - 07.2014
- Took orders, prepared meals and collected payments.
- Assisted 5-6 other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Arts - Fashion Design
The Art Institute of Atlanta
Atlanta, GA06.2021
High School Diploma -
Vidalia Comprehensive High School
Vidalia, GA05.2017
Skills
- Patient and Compassionate
- Critical Thinking
- Adaptability
- Communication
- Problem Solving
- Leadership
- Active Listening
My main hobby is learning international languages such as: French, Italian, German, and Spanish
My purpose for learning these languages is for international business opportunities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Loving Care Senior Concierge
08.2021 - Current
Sales Associate Specialist
Michael Kors
09.2019 - 11.2020
Sales Associate
Bealls Outlet
10.2018 - 09.2019
Sales Associate
Old Navy
05.2018 - 09.2018
Crew Member
McDonald’s
05.2014 - 07.2014
Bachelor of Arts - Fashion Design
The Art Institute of Atlanta
High School Diploma -
Vidalia Comprehensive High School
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