Lizela Rivera Felix
Coachella,CA
Summary
With 17 years of experience in administration, troubleshooting, and team management, and 2 years as a Guitar String Packer at Ernie Ball, I bring a strong foundation for the QA Manager role. My hands-on experience with the company's products and processes has given a deep understanding of quality standards and operational workflows. I am familiar in Microsoft Excel, and other data management systems, as well as team coordination and problem-solving. A fast learner and dedicated team player, I am eager to apply my expertise and leadership abilities to enhance quality assurance and support the company's success. 1 am passionate about this opportunity and committed to excelling in this role.
Overview
17
17
years of professional experience
Work History
Guitar String Packer
Earnie Ball
53973 Polk St, Coachella, CA 92236
01.2023 - Current
• Handled packaging and quality assurance of guitar strings, ensuring product met high company standards
• Collaborated with production teams to address and resolve quality
control issues
• Gained a thorough understanding of the company's processes, products, and workflows.
• Maintained detailed records and contributed operational efficiency through effective teamwork.
Administrator/ Accountant
Tri Palm Estates and Country Club
02.2008 - Current
- Excelled in administrative and managerial roles, including HR, office management, and team coordination.
- Troubleshot and resolved operational challenges with a proactive and solutions orientated approach.
- Built and maintained detailed databases and spreadsheets in Microsoft Excel for Tracking performance, schedules, and employee records.
- Coordinated between departments to ensure seamless communication and alignments of objective.
- Recognized as a fast learner and reliable team player who consistently delivered results under pressure.
Education
High School Diploma -
Coachella Valley High School
Thermal, CA06-1999
Skills
- Familiar in Microsoft Excel and troubleshooting Microsoft systems
- experience in team leadership, quality assurance, and administrative management
- fast learner with a proactive approach to solving problems and improving workflows
- Detailed-orientated and organized, with strong commitment to maintaining high quality standards
- Deep Familiarity with guitar strings and related products, developed through hands-on industry experience
- Proficient at fostering collaboration and communication across teams
Languages
Spanish
Native or Bilingual
Timeline
Guitar String Packer
Earnie Ball
01.2023 - Current
Administrator/ Accountant
Tri Palm Estates and Country Club
02.2008 - Current
High School Diploma -
Coachella Valley High School