Lizela Rivera Felix

Coachella,CA

Summary

With 17 years of experience in administration, troubleshooting, and team management, and 2 years as a Guitar String Packer at Ernie Ball, I bring a strong foundation for the QA Manager role. My hands-on experience with the company's products and processes has given a deep understanding of quality standards and operational workflows. I am familiar in Microsoft Excel, and other data management systems, as well as team coordination and problem-solving. A fast learner and dedicated team player, I am eager to apply my expertise and leadership abilities to enhance quality assurance and support the company's success. 1 am passionate about this opportunity and committed to excelling in this role.

Overview

years of professional experience

Work History

Guitar String Packer

Earnie Ball

01.2023 - Current

• Handled packaging and quality assurance of guitar strings, ensuring product met high company standards

• Collaborated with production teams to address and resolve quality

control issues

• Gained a thorough understanding of the company's processes, products, and workflows.

• Maintained detailed records and contributed operational efficiency through effective teamwork.

Administrator/ Accountant

Tri Palm Estates and Country Club

02.2008 - Current

Excelled in administrative and managerial roles, including HR, office management, and team coordination.
Troubleshot and resolved operational challenges with a proactive and solutions orientated approach.
Built and maintained detailed databases and spreadsheets in Microsoft Excel for Tracking performance, schedules, and employee records.
Coordinated between departments to ensure seamless communication and alignments of objective.
Recognized as a fast learner and reliable team player who consistently delivered results under pressure.

Education

High School Diploma -

Coachella Valley High School

Thermal, CA

06-1999

Skills

Familiar in Microsoft Excel and troubleshooting Microsoft systems
experience in team leadership, quality assurance, and administrative management
fast learner with a proactive approach to solving problems and improving workflows

Detailed-orientated and organized, with strong commitment to maintaining high quality standards
Deep Familiarity with guitar strings and related products, developed through hands-on industry experience
Proficient at fostering collaboration and communication across teams

Languages

Spanish

Native or Bilingual

Timeline