Josephine Martorano
Miami,Florida
Summary
Reliable and dedicated Pet Caregiver devoted to keeping animal environments safe, secure and clean. Background includes experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about their pets welfare. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pet Sitter
Self Employed
Miami, FL
05.2019 - Current
- Enhanced the comfort of pets during their owners absence by adapting to each animal's routine and preferences.
- Exercised pets regularly with walks and play activities.
- Administered medications to animals as per owner instructions, ensuring their health.
- Managed pet safety and wellness in owners' absence by securing gates, doors, and removing items that could make pets sick.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Reduced client anxiety regarding pet separation by providing regular photo updates showcasing their pet's well-being and happiness.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Housing Choice Voucher Specialist (remote)
AMA Consulting Group
Lake Mary, FL
12.2021 - 01.2024
- Analyzed complex eligibility variables, resulting in accurate subsidy calculations.
- Coordinated with cross-functional teams to implement new protocols, improving compliance and workflow integration.
- Managed classified documents securely, contributing to the overall integrity of the program's operations.
- Assisted with technical support for forms and applications, increasing efficiency and user satisfaction.
- Insured compliance with HUD regulations, improving audit performance to achieve 100% accuracy rate in documentation.
- Led training sessions for team members, boosting team productivity.
Office Assistant
Boca Raton Paint & Body
Boca Raton, FL
01.2020 - 02.2021
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Scheduled estimates and coordinated appointments for repairs
- Collaborated with various departments to ensure timely completion of repairs.
Standing Appointment Coordinator
Oasis Salon & Spa
Boca Raton, FL
08.2019 - 01.2021
- Demonstrated flexibility by adjusting schedules in response to last-minute changes or requests from both clients and service providers.
- Contributed to an increase in repeat business through proactive communication efforts surrounding upcoming appointments and special promotions.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
Education
Associate Degree in Communications -
Union College
Skills
Pet feeding and care
Certification
Housing Choice Voucher Specialist - Processing re-certifications for Housing Choice Voucher programs
References
- Jeffrey Howard
AMA Consulting Group
njpd77@gmail.com
(305) 360-4284
- Rhoda Murphy
Brightway Insurance, The Murphy Agency
rhodamurphy13@yahoo.com
(561) 310-1675
Awards
- Dean's List
- Badge of Achievement for taking the initiative to lead my team upon the sudden departure of our team leader
I write poetry, prose, and published a tongue-in-cheek article on workplace obligations.
I wrote a children's story for my niece basing the animal characters on her grandparents. I often inject humor into my writing to lighten the tone but not diminish the significance. On the flip side, I take my introspective writing very seriously because it’s based on personal experiences and real-world issues.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsPaid time offFlexible work hoursCompany CulturePaid sick leaveTimeline
Housing Choice Voucher Specialist (remote)
AMA Consulting Group
12.2021 - 01.2024
Office Assistant
Boca Raton Paint & Body
01.2020 - 02.2021
Standing Appointment Coordinator
Oasis Salon & Spa
08.2019 - 01.2021
Pet Sitter
Self Employed
05.2019 - Current
Associate Degree in Communications -
Union College