Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Nicholas Smith

Montgomery,Texas

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

AutoZone
Montgomery, TX
06.2024 - 07.2024
  • Maintained a clean and safe work environment by sweeping, dusting, vacuuming and mopping floors.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Processed returned merchandise according to company policies.
  • Inspected purchased items for defects before handing them over to customers.
  • Provided product information and answered customer questions.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Promoted special offers and discounts to encourage additional purchases.
  • Greeted customers upon entering the store and provided assistance.
  • Demonstrated knowledge of store products and services.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Curbside Shopper

HEB Grocery Store
Cypress, TX
09.2021 - 01.2022
  • Notified management of any damaged or expired products found in store.
  • Assisted customers with selecting items for their orders online.
  • Maintained a clean and safe organized work area throughout the day.
  • Provided excellent customer service when interacting with shoppers in person or on the phone.
  • Communicated any discrepancies between customer orders and what was picked up to management.

Education

High School Diploma -

Lake Creek High School
Montgomery, TX
05-2023

Currently attending

Lone Star College System
Montgomery, TX

Skills

  • Customer Service
  • Phone Etiquette
  • Store maintenance
  • Time Management
  • Customer Engagement
  • Cash Register Operation
  • Stocking and Receiving
  • Customer Needs Assessment
  • Teamwork and Collaboration

Certification

  • Boaters education
  • Adobe Photoshop (2018)

Affiliations

  • In my free time I like to spend time with my family and friends, work out, or spend time outside. My hobbies are music and art.

Timeline

Retail Sales Associate

AutoZone
06.2024 - 07.2024

Curbside Shopper

HEB Grocery Store
09.2021 - 01.2022

High School Diploma -

Lake Creek High School

Currently attending

Lone Star College System

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Nicholas Smith