Latera Williams
Dillon,SC
Overview
12
12
years of professional experience
Work History
Senior Resolution Coordinator
Walmart.com
Bentonville, AR
05.2023 - Current
- Identified any potential risks associated with resolving customer issues before making final decisions.
- Conduct research into potential fraud cases involving fraudulent claims for refunds.
- Accurately process refunds for customers in a timely manner.
Cashier
Dollar Tree Distribution Center
Marion, SC
11.2018 - 08.2019
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Bookkeeper
Latta IGA
Latta, South Carolina
11.2012 - 05.2018
- Verified that all transactions were accurate and complete.
- Performed opening and closing duties such as setting alarms, counting money drawers.
- Processed customer refunds, voids, and exchanges.
- Trained new employees on cashier operations and techniques.
- Balanced end-of-day cash receipts with sales totals from register tapes.
Education
BBA - Entrepreneurship
Strayer University
Washington, DC01-2031
Diploma of Baking And Pastry Arts - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO06-2020
High School Diploma -
Latta High School
Latta, SC05-2012
Skills
- Reliability
- Adaptability and Flexibility
- Multitasking
- Attention to Detail
- Active Listening
- Quick Learner
Timeline
Senior Resolution Coordinator
Walmart.com
05.2023 - Current
Cashier
Dollar Tree Distribution Center
11.2018 - 08.2019
Bookkeeper
Latta IGA
11.2012 - 05.2018
BBA - Entrepreneurship
Strayer University
Diploma of Baking And Pastry Arts - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Latta High School