Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Goodrich

Lake Elsinore,CA

Summary

Productive hard worker offering 6 years of demonstrated experience in warehouse operations, and 12 years of non-work related leadership experience. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Pizza Hut
09.2023 - Current


  • Resolved customer complaints with empathy and care.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when interacting with customers, including complaints and conflicts.

Material Handler

HCA Healthcare Inc.
07.2022 - 03.2023
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Received and unpacked shipments and new equipment as directed.
  • Performed cycle counts and inventory control to accurately track product levels.

Warehouse Associate

Amazon
05.2020 - 07.2022
  • Worked safely around moving machinery.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated PC and RF-based computer systems for inventory management.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Trained employees on equipment operation and safety protocols.

Maintenance Assistant

Proactive Packaging And Display
10.2018 - 03.2020
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Implemented scheduled equipment maintenance to reduce downtime by 25%.

Education

Philosophy

Palomar College
San Marcos, CA

Diploma -

Lakeside High School
Lake Elsinore, CA
06.2018

Skills

  • Stock Management
  • Materials Handling and Transport
  • Shipping and Receiving
  • Forklift Operation
  • Verbal and Written Communication
  • Shipping Documentation
  • Group and Individual Instruction
  • Clear Public Speaking Skills
  • Critical Thinking
  • Teaching
  • Positive Attitude
  • Outdoor leadership skills

Timeline

Customer Service Representative

Pizza Hut
09.2023 - Current

Material Handler

HCA Healthcare Inc.
07.2022 - 03.2023

Warehouse Associate

Amazon
05.2020 - 07.2022

Maintenance Assistant

Proactive Packaging And Display
10.2018 - 03.2020

Philosophy

Palomar College

Diploma -

Lakeside High School

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Nathan Goodrich