Fernando Espino
Mesquite,TX
Summary
Inspiring manager with extensive experience in sales product industries and 15 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
14
14
years of professional experience
Work History
Service Technician
Restautant Technologies Inc.
09.2023 - 06.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Sales Manager
NAVC
02.2020 - 08.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Corperate Chef
Mackbeth Coorperation
08.2014 - 02.2020
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Exercised portion control for items served, eliminating waste.
- Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Met with clients to discuss menus and meal options for weddings and banquets.
- Work with Microsoft word and excel. To maintain food and labor cost, scheduling, portions and menu development.
Sous Chef
Lawrys the Prime Rib
02.2010 - 07.2014
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Education
Associate of Science - Science in Culinary Arts
Le Cordon Bleu College of Culinary Arts
05.2011
Skills
- Budgeting and P&L
- Persuasive Negotiations
- Product and Service Management
- Profit and Revenue-Generating Strategies
- Staff Training and Development
- Problem Solving
- Customer Service
- Time Management
- Verbal and Written Communication
- Team Leadership
- Customer Service Oriented
Timeline
Service Technician
Restautant Technologies Inc.
09.2023 - 06.2024
Sales Manager
NAVC
02.2020 - 08.2023
Corperate Chef
Mackbeth Coorperation
08.2014 - 02.2020
Sous Chef
Lawrys the Prime Rib
02.2010 - 07.2014
Associate of Science - Science in Culinary Arts
Le Cordon Bleu College of Culinary Arts
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