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Michelle Hughes
Sourcing Executive
Helotes,TX
Summary
Results-driven Procurement Executive with over 25 years of experience Skilled at relationship management, communication and working with multiple stakeholders. Demonstrated record of success in building teams. Passionate leader that strives to create a culture where employees are happy, enabled and inspired to do their best.
Overview
25
25
years of professional experience
Work History
Assistant Vice President
USAA
San Antonio, TX
01.2019 - Current
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive oversight and management of a Supply Chain valued at $1B in annual spend
- Slashed expenses by 30% by identifying and implementing multiple process improvements.
- Identified and led multiple sourcing strategies resulting in over $150M in negotiated cost savings
- Driving Diversity and Inclusion efforts increasing Supplier Diversity spend by 7%
Executive Director
USAA
San Antonio, TX
01.2016 - 01.2019
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality, vendor oversight and enforce regulatory compliance.
- Built relationships with vendors to negotiate ideal terms for purchases and reduce supplier spend by 10%
- Created efficiencies within the team and reduced headcount by 4 without impacting quality and timeliness of service
- Implemented Supplier Relationship Management program and systems
Director
USAA
San Antonio, TX
10.2012 - 01.2016
- Trained and led a team of 7 contract administrators to implement a Vendor Oversight program
- Established internal supplier management contracting and oversight system to comply with banking and insurance regulations within 30 days of assignment
- Coached process owners of supplier management processes to implement continual process improvements
- Focused teams on improving processes with effective resource allocation and strategic planning resulting in a 17% increase in productivity
Contract Negotiator
USAA
San Antonio, TX
03.2006 - 10.2012
- Responsible for negotiating and leading multi-million-dollar agreements on behalf of USAA while ensuring optimal contract terms and conditions that align with customer business objectives
- Provided consultative services to internal customers, coordinated and connected internal and external resources and lead cross functional sourcing teams
- Utilized extensive negotiation techniques to close several agreements that added ~115K new customers
- Developed partnership with key supplier and identify over $25M in cost savings opportunities
- Leveraged internal resources and vendor negotiations to ensure over 100 USAA projects were completed on-time and within budget
Team Lead/Contracting Officer
Air Force to GS
11.1996 - 03.2006
- Proudly served the Air Force as a Contracting Officer for four years
- After completing active duty transitioned to a Government Civilian Contracting Officer
- Negotiated and administered large and small contracts at different bases supporting various missions
- Awarded and monitored largest Food Service Contract in the Air force valued at $85M
- Named Air Force Outstanding Civilian of the Year - 2005 and Senior Civilian of the Year - 2005
Education
Master of Science - Management, Procurement and Supply Chain Management
University of Maryland
Baltimore, MD 01.2015 - 12.2000
Bachelor of Science - Management
Park University
Phoenix, AZ 12.2022 - 12.2000
Skills
Contract Management
undefinedAffiliations
Prior Board Member for the Central Texas Chapter CoreNet
Board Member for Yoga Day
American Corporate Partners and Evervwise Mentor
Timeline
Bachelor of Science - Management
Park University
12.2022 - 12.2000
Assistant Vice President
USAA
01.2019 - Current
Executive Director
USAA
01.2016 - 01.2019
Master of Science - Management, Procurement and Supply Chain Management
University of Maryland
01.2015 - 12.2000
Director
USAA
10.2012 - 01.2016
Contract Negotiator
USAA
03.2006 - 10.2012
Team Lead/Contracting Officer
Air Force to GS
11.1996 - 03.2006
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