Elizabeth Davis Jones
Staunton,Virginia
Summary
Senior IT System Analyst with healthcare experience from initial patient encounter with a provider, to provider payment by third party payer, to data management and reporting, with strong technical writing and training skills.
Overview
19
19
years of professional experience
Work History
Senior IT System Analyst
Sentara Health
05.2023 - Current
- Analyze data for consumption into the Sentara EDM
- Coordinate with internal and external customers to ensure correct data types, compliant formatting, and schedule for consumption
- Coordinate with data engineers to facilitate consumption and testing of data
- Customers ranged from clinical to financial roles internally, and external clients included outside healthcare providers and regulatory agencies
Business Systems Analyst
Sentara Virginia Premier Health Plans
11.2021 - Current
- Provide first-level support and triage for QNXT
- Identify the correct people needed and facilitate meetings to troubleshoot a problem
- Use SQL to report extensively from the QNXT QCSIDB database
Applications Analyst II
Augusta Medical Group
07.2013 - 10.2021
- Implement, test, update, troubleshoot, and sunset ambulatory electronic health records
- Use SQL to provide data to various healthcare initiatives for certification
- Study workflows and develop solutions to improve patient flow and job satisfaction of providers and clinical staff
Applications Analyst
Saint Alphonsus Medical Group
10.2011 - 06.2013
- Implement, update, and maintain NextGen Healthcare applications as well as ancillary applications, including Groupwise, Microsoft Access, and Zirmed
- Serve as liaison between the revenue cycle team and the claims clearinghouse
Patient Service Representative III
Saint Alphonsus Medical Group
11.2007 - 10.2011
- Provide customer service throughout patient encounters while utilizing NextGen Healthcare to manage provider schedules and patient financial and demographic data
Medical Transcriptionist
Self Employed
06.2006 - 11.2007
- Produce printed documents from recorded dictation by medical providers with a high level of accuracy
Education
Bachelor of Science - Computer Programming
American Intercontinental University
Associate of Applied Science - Mental Health and Human Services
Blue Ridge Community College
Skills
- Technical Writing
- Training
- Task Analysis
- Application Support
- SQL
- Data Mining
- Data Mapping
- Application Testing
- Data Analysis
- Project Organization
- Server Maintenance
- Interoperability
Timeline
Senior IT System Analyst
Sentara Health
05.2023 - Current
Business Systems Analyst
Sentara Virginia Premier Health Plans
11.2021 - Current
Applications Analyst II
Augusta Medical Group
07.2013 - 10.2021
Applications Analyst
Saint Alphonsus Medical Group
10.2011 - 06.2013
Patient Service Representative III
Saint Alphonsus Medical Group
11.2007 - 10.2011
Medical Transcriptionist
Self Employed
06.2006 - 11.2007
Bachelor of Science - Computer Programming
American Intercontinental University
Associate of Applied Science - Mental Health and Human Services
Blue Ridge Community College