Lisa Shirley
Evensville,Tennessee
Summary
Dedicated professional with a demanding schedule that includes extensive planning, problem-solving, analysis of data, communication skills, and detailed record-keeping while multitasking under pressure.
Overview
35
35
years of professional experience
Work History
Teacher
Rhea County Department of Education
08.1989 - Current
* Algebra 1 teacher
* Reading Specialist K-5
* 1st, 2nd, 6th, 7th, and 8th grade teacher
*Analyzed test results and planned for improvement of low-performance areas
*Trained in data analysis to locate weak areas and bring up scores
Customer Service
Lowes
12.2017 - Current
* I am a teacher through the week and then I work in customer service at Lowes on weekends.
* Duties such as solving issues for customers including order concerns, delivery problems, and handling all returns
* Must be able to multitask while working fast and accurately under pressure
* Deescalate situations with customers and be able to quickly know how to meet their needs
Education
Non Degree - Reading Specialist Certification - Reading
Ga Tech
Georgia06-2011
Master's - Administrative Leadership
Tennessee Tech
Cookeville TN07-1995
Bachelor's - Education
Tennessee Tech
Cookeville TN08-1989
Skills
- EEI -Passed all areas including Nuclear and Fossil Operations
- Eager to learn new things and love the challenge that comes with it
- STREAM instructor in summer school with emphasis on how machines work
- Often called on to solve technology issues
- Ability to analyze problems and troubleshoot alone or as a part of a team
- Lifelong learner who loves a challenge
Timeline
Customer Service
Lowes
12.2017 - Current
Teacher
Rhea County Department of Education
08.1989 - Current
Non Degree - Reading Specialist Certification - Reading
Ga Tech
Master's - Administrative Leadership
Tennessee Tech
Bachelor's - Education
Tennessee Tech
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