Jessica salem
Account Representative
Huntington Beach,CA
Summary
Motivated Account Representative skilled at developing and deepening customer relationships to drive consistent growth. Offering nine years of experience in sales and customer service.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Key Account Specialist
Vita Coco
Huntington Beach, CA
05.2021 - Current
- Developed and managed plans to grow territory 15% through weekly meetings and consistent followthrough with current accounts.
- Set up new customer accounts and updated existing profiles with latest information.
- Supported key promotions by contacting established and potential customers to discuss offerings.
Social Media Marketing Manager
Amp World
Huntington Beach, CA
02.2018 - 04.2021
- Managed account with 100k+ followers, as well as communicate directly with Influencer (22M followers) to be in the know of their brand. Grow reach, expand audience and study trends in social media market. Curate photoshoots, and work with other influencers to represent brand.
Outside Sales Representative
Keystone Uniforms
Orange County, CA
02.2016 - 01.2019
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Created sales reports using excel and powerpoint.
Lead
Dukes
Huntington Beach, CA
01.2017 - 02.2019
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Waitress/Bartender
Texas Roadhouse
Flint, MI
01.2013 - 01.2016
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Associate of Science - Business Management
Orange Coast College
Costa Mesa, CA 01.2018 - 12.2020
Associate of Science - Marketing
Orange Coast College
Costa Mesa, CA 01.2018 - 12.2020
Skills
Advertising strategies
Customer relationship development
Sales and marketing
Content and digital asset management
Networking and relationship building
Social media marketing
Adobe Creative Suite
Computer Skills
Certification
Real Estate Salesperson
Timeline
Key Account Specialist
Vita Coco
05.2021 - Current
Real Estate Salesperson
12-2020
Social Media Marketing Manager
Amp World
02.2018 - 04.2021
Associate of Science - Business Management
Orange Coast College
01.2018 - 12.2020
Associate of Science - Marketing
Orange Coast College
01.2018 - 12.2020
Lead
Dukes
01.2017 - 02.2019
Outside Sales Representative
Keystone Uniforms
02.2016 - 01.2019
Waitress/Bartender
Texas Roadhouse
01.2013 - 01.2016