Kelsey Macke

• Leading implementation of company-wide switch to a different project management software. Delegating tasks to software development team, graphics team and operational team for optimal project completion throughout lifecycle.
• Managing client facing projects by working cross-functionally with graphic design teams, vendors, stakeholders, sales teams & clients to ensure timely project completion/client satisfaction.
• Increased productivity by 10% by creating workspace formats to align different teams for streamlined processes.

• Pioneered overall marketing strategy (positioning & messaging) and developed key marketing initiatives to optimize client acquisition, conversion and retention
• Co-led sales team meetings which led to increased client base by 25% and increased client retention by 20%.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

• Managed administrative logistics of events planning, event booking and event promotions including the annual Out of the Darkness walk & Party for Prevention.
• Identified plans and resources required to meet project fundraising goals and objectives.
• Educated staff on organizational mission and goals to help employees/volunteers achieve success.

- Managed transition of medication management hardware system with both the pharmacy department and nursing staff.
- Worked collaboratively with engineering departments, software development teams and upper management to ensure smooth internal transition and create action plans.
- Led weekly "stand-up" meetings to open lines of communication between departments for successful implementation.

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Communicated with managers of other departments to maintain transparency.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Worked actively with management team to create daily and weekly optimization plans based on weekly productivity trends.