Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
4
4
years of professional experience
Work History
Cashier Clerk
Kroger
11.2020 - Current
Complete transactions
Customer service
Handled cash
Handles many different tasks at once
Operate register as well as open and closed register
Operate self-checkout machines
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Learned duties for various positions and provided backup at key times.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Addressed customer needs and made product recommendations to increase sales.
Built relationships with customers to encourage repeat business.
Reference Desk Assistant Library
Marietta College
08.2021 - 05.2024
Customer Services
Fix issues with computers and printers
Operate Printers
Time Management
Provided exceptional customer service, addressing inquiries promptly and professionally.
Greeted guests in with friendliness and professionalism.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Improved office efficiency by organizing and streamlining filing systems.
Tobacco Prevention & Cessation Intern
Washington County Health Dept.
02.2022 - 11.2022
Build relationships with partners and networking
Campaign
Communicated with community
Conduct community survey's and scan's
Create a Tobacco Retailer Licensing Policy
Create and present power points
Create policies for secondhand smoke and implement plan drafts
Created and designed media
Created and helped write policies with Complete Streets
Grant Writing and research for grants
Made Documents
Research many different topics and compile them, together to share with partner
Sorted and organized files, spreadsheets, and reports.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Analyzed problems and worked with teams to develop solutions.
Generated reports detailing findings and recommendations.
Created and managed project plans, timelines and budgets.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Developed effective improvement plans in alignment with goals and specifications.
Education
Bachelor of Arts - English, Professional Writing, Political Science
Marietta College
Marietta, OH
12.2024
Belpre High School -
Belpre High School
Belpre, OH
05.2020
Skills
Analytical Skills
Communication
Editing and Proofreading
Event Coordination
Executive leadership
Financial strategy
Grant Writing
Hands-on-Learning
MS Office
Networking
Operation Oversight
Planning & Coordination
Problem & Conflict resolution
Professional Writing
Research
Team Writing
Patience and Empathy
Computer Skills
Quantitative Analysis
Qualitative Analysis
Volunteer Experience
Belpre History Society
Humane Society in Marietta OH and Parkersburg WV
The Right Path for Washington County
Warehouse Church Parkersburg WV
Accomplishments
2nd place at Pio Solve Competition Marietta College 2023
Timeline
Tobacco Prevention & Cessation Intern
Washington County Health Dept.
02.2022 - 11.2022
Reference Desk Assistant Library
Marietta College
08.2021 - 05.2024
Cashier Clerk
Kroger
11.2020 - Current
Bachelor of Arts - English, Professional Writing, Political Science