Mariana Santiago
Philadelphia,PA
Summary
Customer-focused Cashier with experience in fast-paced retail environments. Delivered efficient service through accurate transactions and effective communication, enhancing overall customer satisfaction. Committed to fostering a positive shopping experience and optimizing operational processes.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier Clerk
Acme Markets
Philadelphia, PA
09.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register, adhering to cash handling procedures to ensure accuracy and security.
- Assisted customers with self-checkout processes, ensuring smooth transactions and customer satisfaction.
- Assisted customers with queries, providing excellent service to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to streamline checkout processes, enhancing customer flow and reducing wait times.
- Organized inventory displays to improve product visibility and accessibility in front lanes.
- Unloaded and organized stock deliveries to maintain inventory accuracy.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained accurate filing systems to ensure efficient retrieval of documents.
Crew Member
AMC Theaters
Philadelphia, PA
03.2023 - 09.2023
- Took customer orders at the counter, prepared meals according to restaurant standards, and collected payments efficiently to ensure smooth operations.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Prepared and cooked menu items according to established recipes and quality standards.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
Education
High School Diploma -
Philadelphia Virtual Academy
Philadelphia, PA07-2025
Skills
- Customer service
- Customer support
- Order accuracy
- Customer orders
- Inventory management
- Data entry proficiency
- Cleaning and sanitizing
- Visual merchandising
- Time management skills
- Communication skills
- Patience and empathy
- Work ethic
- Visual merchandising
Certification
- OSHA 10 Training - [Timeframe]
Timeline
Cashier Clerk
Acme Markets
09.2023 - Current
Crew Member
AMC Theaters
03.2023 - 09.2023
High School Diploma -
Philadelphia Virtual Academy