Kelley Hall

Work History

Onboarding Advisor

Drive Logistics

Jacksonville, FL

04.2021 - 12.2021

Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
Developed recruiting strategies to identify qualified candidates and build network.
Answered central telephone system and directed calls accordingly.
Scanned documents and saved in database to keep records of essential organizational information.
Supported multiple departments with special projects.
Reviewed, tracked and coordinated employment referrals.

Server

TacoLu

Jacksonville Beach, FL

04.2019 - 05.2021

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked with POS system to place orders & manage bills.
Used slow periods to restock supplies, ice, trays and delivery bags.
Bussed and reset tables to keep dining room and work areas clean.

Babysitter

Bumble & Bee Babysitting

Jacksonville, FL

12.2017 - 04.2019

Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
Communicated positively with children and guardians.
Fostered close relationships with children by discussing school, friends and hobbies.

Graphic Design

Ruby Beach Brewing Company

Jacksonville, FL

05.2020 - 05.2020

Designed graphics for t-shirts, stickers, and logos for marketing purposes.
Used Adobe Photoshop and Procreate to develop new images.

Front Desk Agent

The Lodge & Club

Ponte Vedra Beach, FL

12.2017 - 12.2018

Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Used internal software to process reservations, check-ins and check-outs.
Collected room deposits, fees and payments.
Assisted at front desk when and handled purchases at gift shop.

Cashier

Vale Food Co

Tallahassee, FL

10.2017 - 12.2017

Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Plated hot meals and salads in aesthetically pleasing arrangements.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Collected and authorized payments of guests.

Server

Palm Valley Outdoors Bar & Grill

Ponte Vedra Beach, FL

04.2016 - 06.2017

Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Worked with POS system to place orders & manage bills.
Cultivated warm relationships with regular customers.
Increased sales significantly by upselling higher-end products to customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Hostess & Server

Barbara Jean’s

Ponte Vedra Beach, FL

08.2014 - 04.2016

Assigned patrons to tables suitable for needs and restaurant section rotation.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Checked and restocked server areas and organized and got change for front counter.
Assisted managers with quickly resolving service- and food-related issues.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Kept detailed payment records throughout shift to complete cash and card payments.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Executive Assistant

Karen Robertson Interior Design Studio

Ponte Vedra Beach, FL

04.2014 - 11.2014

Performed clerical and administrative duties for the Executive Vice President, including filing, typing, creating, and staging, coordinating meetings and calendar, answering phone calls, and managing emails and voicemail.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Conducted market research to understand trends and customer preferences.
Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
Developed space planning concepts, color palette selections and textile presentations.

Summary

Overview

Work History

Onboarding Advisor

Server

Babysitter

Graphic Design

Front Desk Agent

Cashier

Server

Hostess & Server

Executive Assistant

Education

Marketing

Fine Art

Skills

Affiliations

Certification

Timeline

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