Kelley Hall
Fine Arts Student
Jacksonville,FL
Summary
Motivated student pursuing degree in fine art while working in recruiting. Possess hands-on professional experience in clerical and administrative tasks. Proven history serving customers in fast-paced environment.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Onboarding Advisor
Drive Logistics
Jacksonville, FL
04.2021 - 12.2021
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Answered central telephone system and directed calls accordingly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Supported multiple departments with special projects.
- Reviewed, tracked and coordinated employment referrals.
Server
TacoLu
Jacksonville Beach, FL
04.2019 - 05.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders & manage bills.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Babysitter
Bumble & Bee Babysitting
Jacksonville, FL
12.2017 - 04.2019
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Communicated positively with children and guardians.
- Fostered close relationships with children by discussing school, friends and hobbies.
Graphic Design
Ruby Beach Brewing Company
Jacksonville, FL
05.2020 - 05.2020
- Designed graphics for t-shirts, stickers, and logos for marketing purposes.
- Used Adobe Photoshop and Procreate to develop new images.
Front Desk Agent
The Lodge & Club
Ponte Vedra Beach, FL
12.2017 - 12.2018
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Assisted at front desk when and handled purchases at gift shop.
Cashier
Vale Food Co
Tallahassee, FL
10.2017 - 12.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
Server
Palm Valley Outdoors Bar & Grill
Ponte Vedra Beach, FL
04.2016 - 06.2017
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Worked with POS system to place orders & manage bills.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Hostess & Server
Barbara Jean’s
Ponte Vedra Beach, FL
08.2014 - 04.2016
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Checked and restocked server areas and organized and got change for front counter.
- Assisted managers with quickly resolving service- and food-related issues.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Executive Assistant
Karen Robertson Interior Design Studio
Ponte Vedra Beach, FL
04.2014 - 11.2014
- Performed clerical and administrative duties for the Executive Vice President, including filing, typing, creating, and staging, coordinating meetings and calendar, answering phone calls, and managing emails and voicemail.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Conducted market research to understand trends and customer preferences.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Developed space planning concepts, color palette selections and textile presentations.
Education
09.2012 - 05.2016
- Member of National Art Honor Society
- Member of the Varsity Swim Team
- Graduated Cum Laude
Marketing
06.2016 - 12.2017
- Member of Pi Beta Phi
Fine Art
08.2018 - Current
- Member of the Print Guild
Skills
Administrative support
Registration processing
Automated telephone systems
Guest services
Digital design
Hospitality service expertise
Affiliations
Pi Beta Phi Fraternity – Florida Beta Chapter Alumni
Certification
Certificate of Knowledge and Completion - Reasonable Suspicion Supervisors Training
Timeline
Certificate of Knowledge and Completion - Reasonable Suspicion Supervisors Training
09-2021
Onboarding Advisor - Drive Logistics
04.2021 - 12.2021
Graphic Design - Ruby Beach Brewing Company
05.2020 - 05.2020
Server - TacoLu
04.2019 - 05.2021
University of North Florida - , Fine Art
08.2018 - Current
Front Desk Agent - The Lodge & Club
12.2017 - 12.2018
Babysitter - Bumble & Bee Babysitting
12.2017 - 04.2019
Cashier - Vale Food Co
10.2017 - 12.2017
Florida State University - , Marketing
06.2016 - 12.2017
Server - Palm Valley Outdoors Bar & Grill
04.2016 - 06.2017
Hostess & Server - Barbara Jean’s
08.2014 - 04.2016
Executive Assistant - Karen Robertson Interior Design Studio
04.2014 - 11.2014
Ponte Vedra High School - ,
09.2012 - 05.2016