Summary
Overview
Work History
Education
Skills
Playing guitar, Working out
Languages
Timeline
Generic

ALLEN SMITH

VISALIA,CA

Summary

Hardworking customer service representative with over 20 years of experience in supporting production needs. Well-trained in customer service, warehouse procedures, and safety protocols to successfully complete tasks to meet project goals or business expectations. Successfully worked long hours in challenging environments, moving supplies, organizing products, and packaging shipments. Excellent history of working well with other team members, and pitching in to help achieve team goals.

Overview

26
26
years of professional experience

Work History

Production Worker /Shipping Receive

Smith Promotions
Visalia, CA
05.2018 - Current

Order all product from different distributors to complete jobs by a specific deadline.

Inspect all orders with detail for quality of product and specific size, color, style for customers before production.

Ship and receive orders daily with UPS world ship.

Organize and maintained a clean working environment.

Delivered a high lever of customer service by phone, email and walk in customers.

Managed approximately 30-50 phone calls, emails, or text from customers.

Operate embroidery machines. Including Happy and Barudan.

Clean and inspect finished product for customers.

Operate Dolly and Pallet Jacks.

Used box knifes, scissors, and tools properly to avoid workplace hazards of injuries.

Able to work extra hours for three months of companies busy season or anytime needed.

Almost perfect attendance in last 6 years

Parts Manager

Boulder Boats
Visalia, CA
01.2017 - 04.2018

Delivered excellent customer service by phone, email or walk in. Managed and trained all new parts employees.
Ordered and maintain all inventory levels for the parts department and service department.

Approximately received 50-75 phone calls, emails, daily from customers.
Responsible for ordering all parts for four technician.
Pre-Booked all new orders for the upcoming season.
Scheduled 2-3 employees schedules for the year.
Shipped and received all incoming orders.
Proficient with UPS world ship.
Very highly skilled in cross referencing parts and very knowledgeable about Marine Parts.

PARTS MANAGER

ETCO MARINE
VISALIA, CA
10.2011 - 12.2016

Delivered excellent customer service by phone, email or walk in. Managed and trained all new parts employees.

Ordered and maintain all inventory levels for the parts department and service department.

Approximately received 75-100 phone calls, emails, daily from customers.

Responsible for ordering all parts for four technician.

Pre-Booked all new orders for the upcoming season.

Scheduled 2-3 employees work schedule for the year.

Shipped and received all incoming orders.

Proficient with UPS world ship.

Very highly skilled in cross referencing parts and very knowledgeable about Marine Parts.

WAREHOUSE, DRIVER

ALAMEDA ELECTRIC
GOSHEN, CA
05.2010 - 10.2011

Received shipment, and stocked warehouse.

Loaded and delivered orders onto the delivery truck to orders all over the valley.

Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety, and emergency equipment by completing a weekly log.

Demonstrated proper lifting techniques when moving heavy or bulky items throughout the warehouse space.

PARTS MANAGER

TULARE HONDA
TULARE, CA
09.2002 - 01.2010

Started selling parts over the counter, ended up moving up to parts manger after 4 years.

Trained all new employees, ordered all parts, controlled inventory and managed four team members in the department.

Scheduled employees for weekly hours.

Maintained a high lever of customer service.

Controlled all inventory levels for the parts department and service department.

Ordered parts for four technicians.

The company grossed almost one million dollars December of 08 with my team.

OFF BARE GRADER

WILLAMETTE INDUSTRIES
DALLAS, OR
09.1998 - 01.2001

Industrial work at a plywood mill. I worked graveyard shift, swing shift, and rotating shift.

Graded raw materials based on a checklist to meet quality and standards.

Built pallets from raw plywood materials off an assembly line from the dryer.

Applied OHSA safety training to the work environment daily to keep a high safe work standard.

Operated a forklift, stacked pallets, and dumped metal dumpsters daily.

Education

High School Diploma -

DALLAS
Dallas, OR
06.1998

Skills

  • Outstanding communication skills
  • Accurate cash handling
  • Proficient with Shopify, Ideal, Windows XP, Ups World Ship, Excel
  • Product packaging
  • Workplace Cleanliness
  • Reliable
  • Flexible schedule
  • Retail inventory management
  • Store opening and closing procedures
  • Clean Driving Record
  • Physically Fit

Playing guitar, Working out

I enjoy playing guitar, working out, and eating healthy. 

Languages

Spanish
Limited Working

Timeline

Production Worker /Shipping Receive

Smith Promotions
05.2018 - Current

Parts Manager

Boulder Boats
01.2017 - 04.2018

PARTS MANAGER

ETCO MARINE
10.2011 - 12.2016

WAREHOUSE, DRIVER

ALAMEDA ELECTRIC
05.2010 - 10.2011

PARTS MANAGER

TULARE HONDA
09.2002 - 01.2010

OFF BARE GRADER

WILLAMETTE INDUSTRIES
09.1998 - 01.2001

High School Diploma -

DALLAS
ALLEN SMITH