
Hardworking customer service representative with over 20 years of experience in supporting production needs. Well-trained in customer service, warehouse procedures, and safety protocols to successfully complete tasks to meet project goals or business expectations. Successfully worked long hours in challenging environments, moving supplies, organizing products, and packaging shipments. Excellent history of working well with other team members, and pitching in to help achieve team goals.
Order all product from different distributors to complete jobs by a specific deadline.
Inspect all orders with detail for quality of product and specific size, color, style for customers before production.
Ship and receive orders daily with UPS world ship.
Organize and maintained a clean working environment.
Delivered a high lever of customer service by phone, email and walk in customers.
Managed approximately 30-50 phone calls, emails, or text from customers.
Operate embroidery machines. Including Happy and Barudan.
Clean and inspect finished product for customers.
Operate Dolly and Pallet Jacks.
Used box knifes, scissors, and tools properly to avoid workplace hazards of injuries.
Able to work extra hours for three months of companies busy season or anytime needed.
Almost perfect attendance in last 6 years
Delivered excellent customer service by phone, email or walk in. Managed and trained all new parts employees.
Ordered and maintain all inventory levels for the parts department and service department.
Approximately received 50-75 phone calls, emails, daily from customers.
Responsible for ordering all parts for four technician.
Pre-Booked all new orders for the upcoming season.
Scheduled 2-3 employees schedules for the year.
Shipped and received all incoming orders.
Proficient with UPS world ship.
Very highly skilled in cross referencing parts and very knowledgeable about Marine Parts.
Delivered excellent customer service by phone, email or walk in. Managed and trained all new parts employees.
Ordered and maintain all inventory levels for the parts department and service department.
Approximately received 75-100 phone calls, emails, daily from customers.
Responsible for ordering all parts for four technician.
Pre-Booked all new orders for the upcoming season.
Scheduled 2-3 employees work schedule for the year.
Shipped and received all incoming orders.
Proficient with UPS world ship.
Very highly skilled in cross referencing parts and very knowledgeable about Marine Parts.
Received shipment, and stocked warehouse.
Loaded and delivered orders onto the delivery truck to orders all over the valley.
Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety, and emergency equipment by completing a weekly log.
Demonstrated proper lifting techniques when moving heavy or bulky items throughout the warehouse space.
Started selling parts over the counter, ended up moving up to parts manger after 4 years.
Trained all new employees, ordered all parts, controlled inventory and managed four team members in the department.
Scheduled employees for weekly hours.
Maintained a high lever of customer service.
Controlled all inventory levels for the parts department and service department.
Ordered parts for four technicians.
The company grossed almost one million dollars December of 08 with my team.
Industrial work at a plywood mill. I worked graveyard shift, swing shift, and rotating shift.
Graded raw materials based on a checklist to meet quality and standards.
Built pallets from raw plywood materials off an assembly line from the dryer.
Applied OHSA safety training to the work environment daily to keep a high safe work standard.
Operated a forklift, stacked pallets, and dumped metal dumpsters daily.
I enjoy playing guitar, working out, and eating healthy.