Accomplished in public health, marketing, and project management with a verifiable track record of success. Eager to leverage combined knowledge and skills to enhance business performance. Resourceful and results-driven with a passion for driving growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Marketing Manager
ACCEL SCHOOLS
Cleveland
04.2024 - Current
Undertaking market research, understanding trends and customer preferences, creating marketing strategy and budgets.
Overseeing the creation of marketing materials and content and performing relevant tasks essential for increasing student engagement and retention.
Development and implementation of marketing strategies to use for launches, rebranding campaigns and promotions.
Collaborate with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics.
Facilitate student enrollment processes through school specific marketing.
Community Health Worker Instructor
CLEVELAND STATE UNIVERSITY
Cleveland
06.2023 - Current
Supporting professional development and training of the Community Health Worker workforce.
Working closely and collaboratively on development and updating of curricula and facilitating cross-cultural foundational CHW training and CHW continuing education unit (CEU) opportunities.
Fostering collaboration and partnership with local support to administer comprehensive training for CHWs including planning, organizing, coordinating, delivering, and evaluation.
Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
Community Co-Chair
CENTER FOR AIDS RESEARCH (CFAR RUSTBELT)
Cleveland
01.2023 - Current
While guiding community sessions, as co-chair, I assist in planning, execution and promotion of essential projects and activities
Foster partnerships with local organizations, healthcare providers, and community leaders to enhance program reach and effectiveness
Coordinate educational workshops and training sessions for community members and healthcare providers
Collaborate with researchers to design and develop community-based HIV prevention and treatment programs
Advocate for the needs and priorities of the HIV-affected community within research and policy discussions
Ambassador
HAUS OF TRANSCENDENT
Cleveland
01.2023 - Current
Connect LGBTQI+ people to resources in Northeast Ohio who are at risk of homelessness by addressing the social determinants of health
Guide people at risk of homelessness so that they can secure affordable housing
Assist individuals in crisis so that they can access rental, food, and transportation assistance
Connect the community to health care resources
Box Office Manager
THE KARAMU HOUSE
Cleveland
07.2017 - 10.2024
Analyzed current and past event sales to assist in determining future marketing strategies.
Enhanced patron experience in a sales and theatre setting by implementing personalized service strategies and streamlining our customer interaction processes, resulting in increased satisfaction and repeat business.
Manage community outreach and communication efforts to welcome arts programming participants, group and membership sales.
Improved box office efficiency by streamlining ticketing processes and implementing user-friendly software.
Led a team of box office employees by providing clear expectations, feedback, and support for professional growth.
Lead CHW / Project Manager
A VISION OF CHANGE
Cleveland
10.2022 - 09.2024
Planned, designed, and scheduled phases for EHE (Ending the HIV Epidemic) efforts associated with A Vision of Change's mission.
Developed effective communication and linkage among community members for enhanced collaboration and successful health navigation.
Established network and program support to enhance Community Health Worker educational and clinical experience, managing outreach projects and facilitate educational community interventions.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Assistant Administrator
CITY OF CLEVELAND
Cleveland
01.2023 - 07.2023
Aided with day-to-day operations of the division, as well as administrative support for related programs and projects
Provides support to help advance the City's key health priorities, including but not limited to, creating healthy neighborhoods: housing, education, criminal justice, wealth creation, correcting health inequity, and implementing anti-racist health practices and policies
Coordinating and maintaining HESJ Division program and activity calendars, timelines, and schedules
Maintaining and compiling data for accurate and timely reports and status updates
Creating appropriate agendas, minutes and deliverables for meetings, trainings, and workgroups
Conducting portfolio reviews and reducing financial stress through loan positioning evaluations, offering payment arrangements/deferment, due date extensions and rewards
Optimized the use of CRM tools for efficient tracking of client interactions and loan pipeline management.
Managed a diverse portfolio of loans, ensuring compliance with company policies and industry regulations.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Supported client implementation and understanding of evidence-based leadership by setting clear expectations for success and developing sequenced work plan.
Patient Navigator / Mobile App Administrator
MetroHealth System
Cleveland, OH
08.2020 - 07.2022
Facilitated care navigation for Rapid initiation of ART for 100% of newly diagnosed individuals with HIV by MetroHealth providers and those referred to MetroHealth by community testing sites providing rapid-rapid testing.
Coordinated with development team to identify needs, working with network engineers, system administrators, database administrators to design application server environment.
Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
Developed strategies to improve overall efficiency in the navigation process while maintaining high-quality care standards.
Peer Support Specialist
WASHINGTON HEALTH INSTITUTE
Cleveland
01.2021 - 01.2022
Maintaining an integral role in WHI's outreach program, which aims to reach the most vulnerable populations affected by HIV in DC and Prince George's County, Maryland
Coordinate outreach events to educate individuals on HIV and sexual health, provide HIV testing in the community, and link high-risk individuals to services
Supported WHI's mission to approach the unique needs of individuals in our communities
Lead social media strategy to engage youth in local Washington, DC and Prince George's County, MD
Supported individuals newly diagnosed with HIV by providing referrals and linkages to preventative, supportive, and health care services
Assist in maintaining strong relationships with community-based organizations
Support the mission and vision of Washington Health Institute (WHI); and follow all clinic policies and procedures including confidentiality
HIV/AIDS Linkage & Reengagement Coordinator
HAMILTON COUNTY PUBLIC HEALTH
Cincinnati
01.2022
Assists in the development of comprehensive care plans for patients identified as 'at risk' and/or positive for HIV
Retaining clients in HIV care by offering home- and field- based navigation services, coordinating medical, enrolling uninsured patients with patient assistance program, proving support and coaching for medication adherence, and assisting clients with gaining skills and knowledge to maintain a stable health status
Assist in developing outreach strategy to reach youth and young adults at high risk for HIV or who are HIV positive and not connected to care
Aid in outreach, engagement, referrals, warm hand offs, and care coordination services for individuals with substance use disorder and co-occurring disorders
Assist with assessing and managing referral processes to address necessary challenges for patients and providers
Coordinate with community partners on access to evidence-based support and programs, including additional non-medical needs of individuals (for example, housing, employment, insurance, food, internet, etc.)
Fire Fighter
CITY OF SOUTH FULTON
South Fulton
01.2022
Providing fire and medical safety to servicing community
Responds to emergency calls for fire suppression, medical assistance, hazardous materials incidents, motor vehicle accidents, natural disasters, explosions, bomb threats, downed power lines, and other emergency situations; responds to instructions from dispatcher; contacts appropriate related agencies as needed
Provides protection of life and property; suppresses, controls and extinguishes fires; performs search, rescue, extrication of victims, and forcible entries; assists individuals from burning structures; establishes openings in buildings for entrance, ventilation, or salvage; ventilates smoke and gas from buildings; performs salvage operations such as throwing salvage covers, sweeping water, and removing debris; assists with cleanup activities; exercises control of emergency situations until relieved by a superior officer
Fire prevention, pre-fire planning and other fire education activities; conducts fire safety programs, apparatus displays and skills demonstrations; conducts tours of fire station and fire trucks; participates in community events and fund raisers
Education
Community Health Worker -
Cleveland State University
Cleveland, Ohio
09-2021
Fire Fighting - Fire Science -
Cuyahoga Community College
Cleveland, Ohio
06.2013
MFGDD - Manufacturing Design & Drafting -
Max S. Hayes High School
Cleveland, Ohio
Skills
Emergency Response
Research and Development
Promotions and Marketing Coordination
Resource Mobilization
Project Leadership
Public Speaking
Career Accomplishments
Developed dozens of community leaders through mentorship and workforce development.
Connected hundreds of people in crisis to resources in Northeast Ohio.
Appointed Co-Chair of Rustbelt CFAR (Center for AIDS Research).