Cristi Nell

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Checked identification for minimum age for sale of alcoholic beverages.
• Bussed and reset tables to keep dining room and work areas clean.
• Inspected dishes and utensils for cleanliness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Used cash registers and credit card machines to cash out customers.
• Suggested appropriate food and drink pairings to increase per-ticket sales.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.

Ensured timely seatings per group. I have attention to cleanliness regarding set up of tables and the restaurant. Friendly and efficient.

I

• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
• Developed [Number] new cocktails for menu.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
• Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Maximized customer service by training staff, overseeing operations and resolving issues.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Poured and prepared mixed drinks for over 100 customers daily
• Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Checked ID cards and verified bar guests were of legal age.
• Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.