Ferdeline Riviere

I worked as a concierge in an assisted living community, where I provided exceptional customer service and support to residents and their families. As a concierge, I helped residents with their daily needs and provided personalized support to ensure they had a positive and enjoyable experience in the community. I assisted residents with scheduling appointments, coordinating activities, and providing resources to support their independence and well-being. Additionally, I answered phone calls and transferred them to the employees who were working at the time.