Jeton Morina
Astoria,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Concierge
Akam Associates
Manhattan, NY
06.2019 - Current
- Provide concierge services for all residents
- Assist residents regarding community facilities in informative and helpful way
- Monitor and record all building activities
- Report building and security overview
- Ability to solve any resident's problem
- Scheduled deliveries of flowers, gifts, and other products and made reservations for pool, gym and elevators services.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Managing packages center by keeping track residents parcel, dry cleaning, and mail by entering resident's information into building link.
- Schedule amenities for residents, receive maintenance request, and discern residents complaints and issues making sure every situation I handle ends with smile.
- Manages over 50 resident calls per day.
Concierge
Kent Security
Manhattan, NY
04.2019 - 06.2019
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Supervised work of contracted employees to keep on task for timely completion.
Education
Bachelor of Criminology, - Minor Law
John Jay College of Criminal Justice of The City University of New York
New York, NY11.2024
High School diploma -
Newcomers High School
Long Island City, NY06.2019
Skills
- Costumer service
- Ability to work well in team
- Detail-oriented
- Time management
- Excellent communication skills
- Knowledge of internet and e-mail systems
- Hospitality management
- Self-motivated
- Able to work for long hours
- Office Support
- Excellent Multitasking
- Networking capabilities
Certification
- Department of State Security License Completed.
- JA Personal Finance.
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Concierge
Akam Associates
06.2019 - Current
Concierge
Kent Security
04.2019 - 06.2019
Bachelor of Criminology, - Minor Law
John Jay College of Criminal Justice of The City University of New York
High School diploma -
Newcomers High School