Hi, I’m
Ina Hernandez
Dallas,TX
Summary
Dynamic bilingual professional with proven expertise in customer service and communication, honed at PLS Check Cashing. Excelled in implementing customer service training processes and facilitating English-Spanish translations. Demonstrates exceptional ability in customer transactions and check cashing, ensuring customer satisfaction and operational efficiency.
Overview
1
year of professional experience
Work History
PLS Check Cashing
Costumer Service Representatives
10.2022 - 09.2023
Job overview
- Responded to customer requests for services, and company information.
- Implemented and developed customer service training processes.
- Recommended, and helped with customer requests, questions and more.
- Helped translating from English to Spanish or vice versa.
Education
Colegio De Bachilleres 08Xilitla , SLP , México
06.2022
Skills
- Bilingual (Spanish , English)
- Costumer service
- Costumer transactions
- Check cashing
- Communication
Languages
Spanish
Native or Bilingual
Additional Information
I’m 20 years old
Interests
Love baking , and listening to music while spending time with my family.
Timeline
Costumer Service Representatives
PLS Check Cashing
10.2022 - 09.2023
Colegio De Bachilleres 08
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