Brandy Donahue
Clinton,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Propelled Brands, NerdsToGo
Guilford, CT
01.2017 - 07.2024
- Developed and implemented operational policies and procedures to improve efficiency.
- Provided strategic direction to staff members in order to maximize productivity.
- Managed training programs for new employees, including orientation and onboarding activities.
- Recruited, hired, and trained new staff members according to organizational standards.
- Resolved escalated customer service issues in a timely manner.
- Negotiated contracts with vendors for goods or services needed by the organization.
Restaurant Manager
Otter Cove Restaurant
Old Saybrook, CT
01.2015 - 12.2016
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Door-to-Door Sales Representative
New England & Associates
Southington, CT
03.2014 - 01.2015
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Demonstrated how to use the product and its features.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT09-2025
Skills
- Staff development
- Marketing
- Client relationships
- Business development
- Business and operations management
- Project management abilities
Certification
- ADP- Entry Level Payroll Specialist
- Google Project Management Certificate
- TIPS Certified
Timeline
General Manager of Operations
Propelled Brands, NerdsToGo
01.2017 - 07.2024
Restaurant Manager
Otter Cove Restaurant
01.2015 - 12.2016
Door-to-Door Sales Representative
New England & Associates
03.2014 - 01.2015
Bachelor of Science - Business Administration And Management
Western Governors University
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