Shalena Williams

• Unloaded deliveries into warehouse and arranged contents in designated storage areas.
• Read and analyzed work orders to verify consistency with merchandise information.
• Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
• Unloaded incoming trucks and properly staged inventory for processing.
• Transported packed items onto delivery vehicles, updating tracking database once loaded.

• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Assisted other team members to achieve goals.
• Took orders, prepared meals and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Prepared products following restaurant, health, and safety standards and procedures.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Collaborated with team members to complete orders.

Supervised children in play areas

played with children in play areas

Insured each customer is fully satisfied when they leave

prepared food for cooking, cooked food

cleaned bathrooms/play area

input guest information on online waiver