Jesse B
Hyderabad ,Telangana
Summary
Seeking a challenging role in an organization that fosters rapid learning, growth, and meaningful contribution to its goals. Experience in business and finance analytics enables driving strategic decision-making, improving forecasting models, and delivering actionable insights. Key responsibilities include overseeing reporting, validating data integrity, building dashboards, and effectively communicating data insights to influence business outcomes. With over 3 years of experience in analysis, proficiency in SQL and Excel, and a strong ability to make data-driven recommendations, a proven track record in financial modeling, and meticulous attention to detail, the aim is to make a significant impact in the corporate world. Preferred qualifications include an MBA or a Master’s in Business, Economics, or Statistics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr Business Analyst (L5)
Amazon
05.2021 - Current
- I am a data-driven professional at Amazon, focused on improving business operations through automation and evidence-based decision-making. I manage and enhance reporting tools, including QuickSight and Tableau, to provide actionable insights into operational performance. I analyze large datasets to uncover trends, identify root causes behind variances, and offer recommendations that inform business decisions.
- I collaborate with senior HR leaders to communicate key people metrics and trends, supporting data-driven decision-making across global business lines. My work drives HR optimization by automating processes and promoting the use of self-service analytics tools, enabling leadership to make informed decisions.
- I partner with data engineering teams to improve data quality and ensure reporting aligns with organizational goals. Additionally, I create solutions to track progress on core people metrics, and present insights to senior leaders in a clear, concise manner.
- In this role, I demonstrate Amazon’s leadership principles such as Customer Obsession, Deliver Results, Ownership, Invent and Simplify, and Insist on the Highest Standards. My work contributes to improving operational efficiency and supporting strategic business decisions.
Workforce Management
Amazon
05.2020 - 05.2021
- Reduced overhead costs by implementing innovative strategies for resource allocation and workforce management:
Reduced overhead costs by 15% annually by implementing data-driven resource allocation strategies and optimizing workforce management processes, resulting in a savings of $10000 per year."
Mentored junior analysts on best practices in workforce management analytics techniques:
Mentored a team of 5 junior analysts, enhancing their proficiency in workforce management analytics, which led to a 25% increase in team productivity and a 20% improvement in report accuracy within 6 months.
Quality Analyst - HRS-SD
Amazon
05.2019 - 05.2020
- Company Overview: Quality analyst supporting Data Management and Data Management – Leaves.
Responsible for providing deep dive research and analysis for HRS-SD Escalations.
Analyze survey reports and perform Dive Deep analysis on root causes.
Conduct refresher training, educate, and mentor internal team members on tools and resources for adoption within daily work based on quality trends identified.
Sr. Associate, Worker Elg
Amazon
05.2018 - 05.2019
- HR Compliance Associate – HRS SD Services | Amazon
Month/Year – Present
Supported subject matter experts in administering HR audit and compliance programs, including background checks and data integrity processes.
Processed compliance transactions for multiple programs, ensuring accuracy and timeliness for background checks and document verification.
Guided UK blue badge employees in obtaining eligibility to work documents, particularly for those with expiring documentation.
Analyzed impacts of changes in the PeopleSoft system, evaluating how updates affected internal/external interfaces and providing solutions to mitigate disruptions.
Assisted in identifying and implementing innovative solutions, leading to a 15% increase in operational efficiency and a 10% reduction in compliance-related costs.
Quality Analyst – HRS-SD | Amazon
Month/Year – Present
Collaborated with teams to develop and refine comprehensive reports on key performance metrics, providing management with actionable insights for performance improvements.
Organized over 50 internal and external events, managing logistics and ensuring smooth execution of each, resulting in a 95% satisfaction rate.
Identified and evaluated potential risks in HR compliance projects, proactively recommending solutions that reduced risk exposure by 20%.
Managed an average of 30 incoming communications (calls, emails, faxes) per day from customers, ensuring timely and accurate responses, leading to a 98% satisfaction rate. - Optimized scheduling practices that maximized staff resources while minimizing overtime expenses.
- Provided input on strategic planning initiatives to align department goals with company objectives effectively.
- Developed comprehensive reports to provide insights into key performance metrics for management review.
- Participated in industry conferences or workshops to stay current on trends impacting the business environment.
ERC Associate – Timekeeping
Amazon
05.2016 - 05.2018
- Human Resources Centralized Timekeeping, Amazon Development Centre, Hyderabad
Managed the daily inflow of tickets from multiple locations, ensuring prompt resolution within SLA.
Delivered SME support for complex queries, enhancing response times by 30%.
Supervised floor support for the team, optimizing workflow and providing troubleshooting during peak periods.
Areas of Expertise:
Attendance Management: Improved attendance tracking accuracy, reducing discrepancies by 15%.
Payroll Management: Streamlined payroll processes, reducing processing time by 20%.
Customer Relations: Increased customer satisfaction by quickly addressing and resolving grievances.
Tools and Technologies:
People Portal, Excel VBA, MyTime Interface, Salesforce, Central Security Portal (Lenel), PeopleSoft, OnBase.
Achievements:
Achieved 98% SLA compliance by refining ticket prioritization and resolution protocols.
Automated essential timekeeping reports, decreasing manual effort by 25% and boosting operational efficiency.
Improved team communication and coordination, increasing floor support effectiveness by 18%.
Education
MBA - HR
Sikkim University
Distance06.2023
B.com - computer applications
St. Mary’s Centenary Degree College
Hyderabad01.2016
Skills
- MS-Office
- Java(Basic)
- MS-Excel
- SQL Proficient
- Visual basic application
- MS-PowerPoint
- C-language
- HTML (basic)
- Accounting
- MyTime
- Python
- Sales Force
- People Portal
- Share Point
Certification
Lean Six Sigma Green Belt, Varsigma, Lean Six Sigma Green Belt Course Content & Training Methodology
Personal Information
- Father's Name: Richard Butt
- Date of Birth: 05/09/95
- Marital Status: Single
Attributesabilities
- Excellent interpersonal and communication skills
- Self-motivated, methodical and process driven
- A team player, continuous learner and proactive
- Tenacious, independent and willing to take the initiative
Hobbies and Interests
- Reading books
- Playing music
- Listening to music
- Music composing
- Writing songs
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Sr Business Analyst (L5)
Amazon
05.2021 - Current
Workforce Management
Amazon
05.2020 - 05.2021
Quality Analyst - HRS-SD
Amazon
05.2019 - 05.2020
Sr. Associate, Worker Elg
Amazon
05.2018 - 05.2019
ERC Associate – Timekeeping
Amazon
05.2016 - 05.2018
MBA - HR
Sikkim University
Lean Six Sigma Green Belt, Varsigma, Lean Six Sigma Green Belt Course Content & Training Methodology
B.com - computer applications
St. Mary’s Centenary Degree College
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