Fengxiao Lin
CHICAGO,IL
Summary
Friendly Room Attendant offering [Number] years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude. Organized Room Attendant bringing [Number] years of expertise in proper cleaning techniques. Personable and attentive with fluency in [Language] and [Language]. Versed in safe use and storage of chemical cleansers and sanitizing agents. Focused Housekeeper offering exemplary communication and social skills. Skillful problem-solver thriving in both team-centered and independent work environments. Responsible Housekeeper with expertise in proper room cleaning techniques. Friendly individual fluent in [Number] languages. Excellent record of punctuality and attendance.
Overview
4
4
years of professional experience
Work History
Room Attendant
Xinhui Country Garden Phoenix Hotel
03.2007 - 02.2011
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
- Maintained inventory of items that were placed in each guest room.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Responded to requests from patrons for linens and toiletries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Kept building entryway glass clean and polished for professional presentation.
Education
High School Diploma -
Xinhuisizhong
China09.1993
Skills
- Materials Storage
- Chemical Disposal
- Guest Service and Support
- Room Turnover
- Inventory Restocking
- Floor Cleaning, Polishing and Waxing
- Trash Collection and Disposal
- Customer Needs Assessments
- Supply Replenishment
- Guest Room Confidentiality
- Drapery Washing
- Patron Satisfaction
Timeline
Room Attendant
Xinhui Country Garden Phoenix Hotel
03.2007 - 02.2011
High School Diploma -
Xinhuisizhong
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