Mark Hizine
HAMPTON,GA
Summary
- Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sells Associate
State Farm
Atlanta, GA
10.2023 - 08.2024
- Verified credit card charges against purchase receipts for accuracy.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Processed payments using point-of-sale systems.
- Researched information related to merchandise availability or pricing.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
Sales Associate
Global Life
Atlanta, GA
06.2023 - 08.2024
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
Education
Bachelor of Science - Digital Business Management
Gordon State College
Barnesville, GA12-2023
Skills
- Product Sales
- Contract Preparation
- Promotional support
- Upselling
- Order Processing
- Point of sale operation
- Sales expertise
- Sales Techniques
Timeline
Sells Associate
State Farm
10.2023 - 08.2024
Sales Associate
Global Life
06.2023 - 08.2024
Bachelor of Science - Digital Business Management
Gordon State College
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