Linda Velazquez
Palmdale,CA
Summary
Skilled in sales and customer relationship management, with background in both retail and restaurant environments. Possess strong communication, customer service, multi tasking, and strategic planning skills. Demonstrated ability to increase customer loyalty through effective relationship building and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Representative / Coach
Northridge, CA
02.2020 - 01.2025
- Demonstrated excellent customer service skills when dealing with client inquiries
- Helped find the best fragrance choice for customers unique to their personality
- Made sales floor display sets and organized stock merchandise
- Met and exceeded Daily Sales goals
- Trained sales team members on company procedures and standards
Server/ Bartender
Salsa and Beer
North Hollywood, California
02.2024 - 07.2024
- Greeted guests with friendliness and professionalism
- Took orders from customers accurately and in a timely manner
- Garnished dishes and beverages to serve visually appealing menu items
- Operated POS terminals to input orders, split bills and calculate totals
- Organized storeroom inventory of supplies such as cups, napkins, straws
- Upsold customers from shelf to premium brands to help boost sales
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Worked in close collaboration with team members to ensure customers received high-quality service
Sales Representative
Verizon
Valencia, California
09.2022 - 02.2024
- Communicated product features, advantages, and benefits to customers
- Utilized persuasive communication techniques to close deals efficiently and upsell packages
- Developed and maintained strong customer relationships and networks within designated sales territory
- Worked with management teams to develop annual sales plans, goals, and targets Generated new leads through cold-calling, networking, and referrals
- Performed sales floor work. such as greeting and assisting customers. stockina shelves and taking inventory
Sales Representative
Givenchy
Redondo Beach, California
11.2014 - 01.2018
- Provided customers with excellent customer Service
- Drove up volume sales resulting in top 3 ranking in the district
- Created display sets and organized stock merchandise
- Met and exceeded Daily Sales goals
- Trained sales team members on company expectations
Team Lead
VIP Catering
Los Angeles, California
04.2014 - 01.2015
- Took customer orders and processed cash transactions
- Delegated tasks to team members to optimize group productivity
- Helped prep food and garnish
- Developed and implemented strategies to increase catering sales revenue
Education
Rio Hondo College
Whittier, CASkills
- Customer Service
- Organization
- Upselling
- Multi tasking
- Friendly and sociable
- Social Perceptiveness
- Bilingual English/Spanish
- Growth Mindset
Timeline
Server/ Bartender
Salsa and Beer
02.2024 - 07.2024
Sales Representative
Verizon
09.2022 - 02.2024
Sales Representative / Coach
02.2020 - 01.2025
Sales Representative
Givenchy
11.2014 - 01.2018
Team Lead
VIP Catering
04.2014 - 01.2015
Rio Hondo College