Shiane Thornton
Buffalo
Summary
Professional with experience in customer service and food handling, ready to excel in this role. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in maintaining cleanliness, managing inventory, and providing excellent customer experiences. Reliable and efficient, with positive attitude and strong communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stand Attendant/Crew
Key Bank Arena
02.2021 - Current
- Maintained awareness of special promotions or discounts available at the stand to inform customers of potential savings opportunities.
- Provided assistance with event setup and breakdown duties as needed for smooth transitions between games or concerts held at the venue.
- Assisted with inventory management, maintaining accurate records of stock levels for optimal replenishment.
- Implemented time-management skills to balance multiple tasks simultaneously in a fast-paced environment.
Customer Service Representative
American Coradius International LLC
02.2021 - 06.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High school - Graphic design
Mckinley Vocational High School
Buffalo, NY06.2018
Skills
- Customer Service
- Retail Management
- Graphic Design
- Microsoft Excel
- Communication skills
- Very organized
Certification
Personal Care Aid, 05/21, 05/22
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Stand Attendant/Crew
Key Bank Arena
02.2021 - Current
Customer Service Representative
American Coradius International LLC
02.2021 - 06.2023
High school - Graphic design
Mckinley Vocational High School
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