Sarah Meadows
Elizabethtown,KY
Summary
Organized customer service representative boasting 15 years of comprehensive experience. Committed to maintaining 100% accuracy in processing invoices. Proficient in vendor management and bank reconciliation. Proactive and self-motivated with high degree of professionalism and strong problem-solving capabilities.
Overview
8
8
years of professional experience
Work History
Assembly Technician
Gates Corporation
Elizabethtown, KY
03.2021 - Current
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Assembled and aligned parts and fixtures using hand and power tools.
- Performed assembly of products according to specifications and instructions.
- Inspected all work for quality and compliance with design standards.
Assembly Technician
Summit Polymers Inc
Elizabethtown, KY
07.2019 - 07.2020
- Recognized and reported defective material and equipment to shift supervisor.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Built containers and packed parts in accordance with detailed packing specifications.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
- Made and revised set ups on test strands previously calibrated by other staff.
- Verified part numbers and placed parts in appropriate shipping containers.
- Improved operations through consistent hard work and dedication.
Medicare Reconciliation Specialist
Humana Inc
Louisville, KY
12.2007 - 02.2014
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Received multiple subject matter expert awards, production and quality assurance awards
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Education
Medical Billing & Coding Certificate -
Spencerian College
Louisville, KY06.2007
High School Diploma -
Southern High School
Louisville, KY05.2001
Skills
- Verbal and Written Communication
- Billing Data Verification
- Decision Making
- Account Reconciliation
- Diligent Follow Through
- Microsoft Office
- Research and Analysis
- Attention to Detail
- Documentation and Recordkeeping
- Methodical and Organized
- Goal Setting
- Variance Resolution
- Adaptable and Resilient
- Multitasking and Prioritization
- Root Cause Analysis
- Staff Development and Training
- Report Preparation and Analysis
- Complex Problem Solving
- Quality Assurance
- Coaching and Mentoring
Timeline
Assembly Technician
Gates Corporation
03.2021 - Current
Assembly Technician
Summit Polymers Inc
07.2019 - 07.2020
Medicare Reconciliation Specialist
Humana Inc
12.2007 - 02.2014
Medical Billing & Coding Certificate -
Spencerian College
High School Diploma -
Southern High School