Summary
Overview
Work History
Education
Skills
Timeline
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Joshua StGermain

Colorado Springs,CO

Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

10
10
years of professional experience

Work History

CNA

Centura Health
10.2021 - Current
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Delivery Driver

Dominos
01.2020 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Cashier

Home Depot
01.2019 - 11.2020
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Sales

Bed Bath & Beyond
07.2013 - 01.2018
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Completed and processed paperwork for new and existing customers needing specialized assistance.

Education

Associate of Applied Science - Nursing

Pueblo Community College
Pueblo, CO
12.2024

Associate of Science - Science Education

Pikes Peak State College
Colorado Springs, Colorado
05.2021

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • CPR Certification
  • Stress Management
  • Basic Life Support
  • Medical Terminology
  • Patient Relations

Timeline

CNA

Centura Health
10.2021 - Current

Delivery Driver

Dominos
01.2020 - Current

Cashier

Home Depot
01.2019 - 11.2020

Sales

Bed Bath & Beyond
07.2013 - 01.2018

Associate of Applied Science - Nursing

Pueblo Community College

Associate of Science - Science Education

Pikes Peak State College

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Joshua StGermain