Taysia Alexander
Gaffney ,United States
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated worker specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current DOT license with, as well as certifications in pallet jack and forklift operation. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Cashier/ Inventory Associate
MURPHY USA
09.2022 - 05.2023
- Handles cash transactions, making change, checking pumps for older customers and greeting customers
- Restock merchandise, answering questions about products, promoting sales, and market online ads
- Maintain the presentation of the store, and performing various cleaning tasks during my whole scheduled shift
- Help manager unload truck with inventory, count merchandise, report any issues with merchandise, and sign for deliveries when she’s there or out of store
Driver Dispatcher/Freight Broker
Ez International Cargo
05.2021 - 05.2022
- Load Planning and assigning loads to drivers
- Kept records, logs, and schedules of the calls they make and/or receive, the vehicles they monitor and control, and the actions they took
- Generated leads and attracted new prospects, and developed a sales pipeline
- Provided customers with shipping quotes
- Booked orders with carriers
- Updated customers on the status of shipments, and assisted with other inquiries
- Extensive use of platforms such as DAT, Truckstop, 123Loadboard, etc
Remote Scheduler
VTS Virtual Technology Simplified
10.2021 - 04.2022
- Worked with internal team to effectively provide any documentation requested by site contacts
- Entered all scheduled sites into scheduling systems
- Collaborated effectively with internal and external stakeholders to improve processes, efficiencies, innovations and deliver high quality products/service to clients
- Handled scheduling in more than 3 locations
Healthcare CSR
Ameriben
06.2021 - 09.2021
- Provided information to providers about members coverage, went over Members benefits, advised if claims were received, processed, reprocessed, and why
- Advised members if they’re Providers were in network or not, adv of the benefits they had, adv what facilities were covered under their insurance and how much a procedure or visit was covered by insurance
- Sent accounts to different departments to get issue corrected with account
- Sent out Medicare cards, called doctor offices for members, and transferred members to departments they need to talk to
- Took inbound calls from members, advocate centers, lawyers, and providers
Recruiter
Next Level Recruiting
03.2019 - 02.2021
- Partnered with local leadership to strategically approach and have accountability for all hiring across the AMER / LATAM regions
- Developed and implemented creative, effective, and data-driven recruiting strategies, including mastering the basics of competitive intelligence, researched-based candidate pipeline development, and event strategy
- Provided candidates with the best possible experience, driving them to view Getty Images as a best place to work
- Partnered with HRBPs to provide an effective end-to-end hiring process
- Hired across functions such as Editorial, Creative, Product, Legal, HR, Finance, Marketing, and Sales & Service
Academic Placement Advisor
Concentrix
05.2020 - 01.2021
- Took Inbound calls from students parents regarding their students documentation, account and transferred them to the right department
- Verified students documentation, placed students in the correct classes and added electives or removed
- Made outbound calls letting parents know who were unavailable at the time about updates that took place in account
- Sent students accounts to higher departments such as principals, school counselors, and SpED for finalization
- Communicated with parent through phone, email, and answered inquiry’s left online from parent
RV Salesperson
Gander Outdoors
01.2019 - 03.2019
- Provided Customer Knowledge On Different Rvs, Scheduled Appointments, Mare changes to customers’ accounts or added customers into database, Sold Customers Rvs, and Answered Phone and help assist customers or get them to the right department, operated forklift
- Helped General Managers with Transactions, Have Customers Fill Out Paperwork And after I scanned the documents, I would send the copies to The General Manager Email, and Organized the Documents for Him
- Scheduled Meetings for Clients for The General Manager Through Microsoft Outlook, and Third-Party Applications
- I Trained Less Experienced Coworkers on The Database and Other Software Programs We Had To Log Our Customer Interactions In, And Information On What Rv The Customers Wanted And Their Ideas They Had For Their Ideal Rv and Any Other Notes
- Awards, Acknowledgements- Employee of The Month, Commission and Checks from Certain Companies For Selling Their Brand
- Used Microsoft Office Programs To Make Presentations, Graphs and Record Data From Sales and Anything The General Manager Wanted To Have A Presentation, Report Or Graphs Made For
- Marketing RVS Online, Facebook, Craigslist, Letgo and Any Platform That Had Buyers (I Was The First To Being Up The Marketing Idea and Bring More Business In)
- Made deliveries on company truck to customers who had came in store and purchased RV’s
Warehouse Staff
Chewy’s
08.2018 - 01.2019
- Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations utilizing a Forklift, etc
- Fulfilling and organizing orders to ensure customer delivery process is efficient and accurate
- Creating accurate shipping documentation for domestic shipments
- Safely and efficiently operating material handling equipment, to receive or transport product to storage and staging locations
Customer Service Representative
Sitel
05.2018 - 01.2019
- Took Inbound Calls, Helped Customers With Their Computer Issues and Gave The Right Solution on How To Resolve Their Issue
- Use Computer Software Program To Send Clients To 2nd Tech For Advanced Issues
- Help Customers gain Access To Application, They has forgotten and, Reset Passwords
- Installed Security Software On Their Computer For Them
- Sold Contracts To Clients So They Would Have a Membership and So They Would Get Very Discounts and always be able to get help over the phone or online.(I was The Top Seller)
- Awards, Acknowledgements- Raise and Bonus For Selling The Most Contracts When It Was Optional To Sell Them
Warehouse Worker
Signature Brands
03.2018 - 08.2018
- Receiving, storage, inventory management, and shipping
- Utilize AS400 or similar warehouse management system to track inventory and monitor order fulfillment
- Coordinate with third-party logistics providers to ensure timely delivery of goods
- Maintain accurate records of inventory levels, stock movements, and warehouse activities
- Packed product into boxes that I created and pushed boxes down assembly line
Salesperson
Waffle House
02.2018 - 03.2018
- Preparing orders, delivering orders in a timely fashion, taking care of customer needs, running the cash register, dish washing and sanitation
- Greeting guests and taking down orders
- Accurate abbreviations to call out to cook to make orders correctly
Team Member
Queens Thrift Shop
01.2015 - 02.2018
- Helped lift boxes, carry items out to truck, sweep, cashier, answered phones, and help customers with questions and items in stock
- Do Stock and Change or Update Labels On All The Items On The Floor
- Make Ads For All Items In The Store
Security Officer
Allied Universal
Gaffney, SC
03.2024 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Delivery Driver
FedEx Ground
Spartanburg, SC
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
High School Diploma -
Florida Virtual School
01.2017
Skills
- Microsoft Certified
- Efficient Typer
- Fast Learner
- Account Management
- Answering Phones
- Candidate Pipelining
- Cashier
- Collaboration
- Computer Literacy
- Customer Service
- Database
- Dishwashing
- Disinfectant
- Documentation
- Editing
- Event Planning
- Inbound Calls
- Innovation
- Labelling
- Merchandising Reset
- Microsoft Outlook
- MS Office
- Multi Tasking
- Outbound Calling
- Positive Attitude
- Attention to Detail
- Time Management
- Punctual and Reliable
- Safe Driving
- Time management skills
- Loading and unloading
- Clean Driving Record
- GPS and route planning
- Route Management
- Heavy Lifting
- Order picking and processing
- Map reading and navigation skills
- Roads and highways knowledge
- GPS Operation
- Vehicle Cleaning and Maintenance
- Delivery Scheduling
- Stocking and Inventory
- Traffic laws knowledge
- Shipping and packaging
- Complex Problem-Solving
- Cargo Handling
- Route Planning
- Quality Assurance
- Delivery recordkeeping
- Dispatch Communication
- Logistics knowledge
- Client Relationship Management
- Documentation And Reporting
- Order Verification
- Equipment Operation
- Pre-Trip and Post-Trip Inspections
- Advanced planning
- Route logs
- Load Balancing
- DOT Compliance
- Mileage Tracking
- Vehicle inspections
- Familiarity with DOT regulations
- Fuel Efficiency
- OTR Driving
- Local Delivery
- HAZMAT endorsement
- Multitasking
- Efficiency and Time Management
Timeline
Delivery Driver
FedEx Ground
08.2024 - Current
Security Officer
Allied Universal
03.2024 - 08.2024
Cashier/ Inventory Associate
MURPHY USA
09.2022 - 05.2023
Remote Scheduler
VTS Virtual Technology Simplified
10.2021 - 04.2022
Healthcare CSR
Ameriben
06.2021 - 09.2021
Driver Dispatcher/Freight Broker
Ez International Cargo
05.2021 - 05.2022
Academic Placement Advisor
Concentrix
05.2020 - 01.2021
Recruiter
Next Level Recruiting
03.2019 - 02.2021
RV Salesperson
Gander Outdoors
01.2019 - 03.2019
Warehouse Staff
Chewy’s
08.2018 - 01.2019
Customer Service Representative
Sitel
05.2018 - 01.2019
Warehouse Worker
Signature Brands
03.2018 - 08.2018
Salesperson
Waffle House
02.2018 - 03.2018
Team Member
Queens Thrift Shop
01.2015 - 02.2018
High School Diploma -
Florida Virtual School