De'Asia Stevenson
Indiana,PA
Overview
5
5
years of professional experience
Work History
Team Member
Moe's Southwest Grille
Pittsburgh, PA
05.2022 - Current
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Monitored expiration dates on food items for freshness assurance.
Team Member
Giant Eagle
Indiana, PA
10.2021 - Current
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Addressed customer needs, responding to specific requests.
- Participated in regular training sessions to improve product knowledge and service skills.
Team Member
KFC
Pittsburgh, PA
05.2019 - 08.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Monitored expiration dates on food items for freshness assurance.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
Education
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
Indiana, PA05-2025
Skills
- Customer Service
- Complaint resolution
- Workplace Safety
- Cleaning
- Cash Handling
- Equipment Operation
- Clear Communication
- Organizing Work Stations
- Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
Languages
French
Limited
Timeline
Team Member
Moe's Southwest Grille
05.2022 - Current
Team Member
Giant Eagle
10.2021 - Current
Team Member
KFC
05.2019 - 08.2021
Bachelor of Arts - Psychology
Indiana University of Pennsylvania