Microsoft Office
ANNA MOLOT
Front Office Receptionist
Arlington Heights,United States
Summary
Highly-determined and responsible employer with 5 + years of experience combined in front office receptionist, child caretaking, and support services. Experienced in assisting the office desk, with primary responsibilities in customer service, social services, and management tasks. Commitment in promoting excellent interpersonal communication skills towards club members, customers, and faculty members, as well as demonstrating excellent administrative and organizational skills in a fast-paced work environment. Commended for maintaining strong work ethic and resolving problems through active listening. Proficient with Microsoft Office, Spreadsheets, Google Drive, and Graphics.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Assistant Childcare Worker
Sky Fitness
Buffalo Grove, IL
08.2015 - Current
- Managed the child center by providing comfort and care to a group of children while their parents were away in the facility.
- Assisted in developing creative play and provided a safe and clean environment for children to play responsibly in.
- Modeled appropriate activities and positive behavior management.
Volunteer
BG Medical Center, Your Medicos
Buffalo Grove, IL
06.2018 - 09.2019
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Entered new patients into office system, verified insurances and benefits, and performed other clerical duties at the desk.
- Greeted the patients and escorted them into procedure room.
- Checked patient’s blood pressure and oxygen level(s).
- Scheduled meetings and follow-up appointments with the patients and provided lab results over the phone.
Volunteer
Chicago Alliance Against Racist and Political Repression, CAARPR
Chicago, IL
04.2019 - 06.2019
- Assisted in organizing upcoming events, provided office support, and updated personal information in the system
- Called or reached out to elected officials and any other elected members of the organization.
- Reviewed criminal cases of wrongly convicted and/or imprisoned inmates and observed any inconsistencies in the police reports or other legal documents, and reported findings in the Dropbox files.
Front Office Receptionist
Sky Fitness
Buffalo Grove, IL
11.2015 - 03.2017
- Managed the office desk of the facility and assisted mainly in managing customer service, support services, and management services.
- Interacted with customers by phone, email or in-person to provide information. Handled membership transactions.
- Increased productivity by cleaning and organizing supplies.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted and verified club information before directing guests to appropriate areas or answering questions.
Daycare Assistant
Daycare, Private Home
Wheeling, IL
06.2011 - 01.2012
- Assisted mainly in preparing the children for baths, bedtime, and their meals throughout the day as advised by the head sitter.
- Taught children to organize toys, wash hands and share by leading by example.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Bachelor of Science - Health Science, Nursing
DePaul University
Chicago, IL 09.2017 - 10.2021
Associate of Science - Chemistry
William Rainey Harper College
Palatine, IL 06.2015 - 07.2017
High School Diploma -
Buffalo Grove High School
Buffalo Grove, IL 08.2011 - 05.2015
Skills
Schedule and calendar management
Organization and planning
Expert in Microsoft software
Relationship building
Administrative tasks
Software
Graphics
Google Spreadsheets
Timeline
Volunteer
Chicago Alliance Against Racist and Political Repression, CAARPR
04.2019 - 06.2019
Volunteer
BG Medical Center, Your Medicos
06.2018 - 09.2019
Bachelor of Science - Health Science, Nursing
DePaul University
09.2017 - 10.2021
Front Office Receptionist
Sky Fitness
11.2015 - 03.2017
Assistant Childcare Worker
Sky Fitness
08.2015 - Current
Associate of Science - Chemistry
William Rainey Harper College
06.2015 - 07.2017
High School Diploma -
Buffalo Grove High School
08.2011 - 05.2015
Daycare Assistant
Daycare, Private Home
06.2011 - 01.2012