Priyanka Venugopal
Redmond,WA
Summary
Agile Technical Delivery Manager adapting and coordinating complex logistical realities to comply with service level agreements and exceed customer expectations. Proud to consistently monitor and streamline all progress metrics. Dedicated to handing customers completed work on time, under budget and in accordance with prescribed business goals. Also an experienced quality assurance leader with experience is both Web based testing and Mobile testing, leading team offshore and onshore to quality driven results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivery Manager
Costco
Issaquah, WA
03.2020 - Current
- Helping with allocation of resources and providing teams with necessary support to remediate impediments and reported issues.
- Facilitating program increment (PI) sessions across all value stream, and accompanying per and post PI planning sessions.
- Working with Product Owners and Scrum Masters to plan release schedules across products.
- Supporting product teams with delivery of new features and capabilities while empowering them and allowing them to be self-organized.
- Supporting Product Manager with facilitation of system demos to demonstrate integration of products to program stakeholders.
- Leading program increment retrospectives to identify improvement opportunities that can be implemented to improve productivity
- Monitors delivery team metrics to evaluate progress against delivery milestones.
- Aggregates individual delivery pod status into portfolio-level risks, assumptions and interdependencies
- Creates weekly reports highlighting health of overall delivery status to program leadership and various stakeholders
- Fostering collaboration between delivery pods and stakeholders at product level
- Leading regular “Scrum-of-Scrum” meetings with Scrum Masters from all product teams to drive alignment across development activities and review blockers or impediments impacting team productivity
- Coordinates resolution of internal and external dependencies across value streams and shared services.
- Driving tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block team’s process
- Ensuring effective communication, collaboration, coordination and team engagement in initiatives that cut across portfolios and products
Quality Assurance Lead
Costco
Issaquah, WA
08.2012 - 02.2020
- Designing, developing, and executing software test strategies, test plans and test scripts.
- Confirming accuracy and completeness of functional, integration, system, end to end, and acceptance test plans.
- Designing, creating and overseeing creation and approval of all project test cases, scripts and conditions as well as QA-related documentation
- Developing and ensuring adherence to standardized software quality assurance best practices, policies, processes and controls as it pertains to Software Development Life Cycle (SDLC)
- Developing and communicating accurate project estimates based on testing dependency analysis as requested by project/management team.
- Analyzes and determines test dependencies including QA environment, QA tools, training, build and deployment plans and communication processes.
- Analyzing relevant business content and participating in requirement gathering sessions providing input on requirement and design documents, assessing requirements for testability, clarity, purpose, inherent ambiguity, contradictory functions and implementation.
- Developing, documenting and leading Defect Management process.
- Ensuring test cases are traceable to originating story/requirement and those tests fully test feature requirements and/or user story acceptance criteria.
- Managing defects appropriately by assigning, monitoring and providing timely communication through defect lifecycle.
- Conducting QA risk management process throughout test plan phase defining and differentiating between risk, defect, and issue.
- Assisting teammates in growing and developing skills necessary to grasp application concepts and tool suite.
- Identifying and resolving problems often anticipating issues before they occur or before they grow; developing and evaluating options and implementing solutions.
Quality Assurance Lead
TeleCommunication Systems Inc.
Seattle, WA
04.2010 - 01.2012
- Responsible for designing of Test plan and Test cases based on functional Specifications.
- Involved in Test case generation as well as Test Case Execution.
- Responsible for logging defects in tool Bugzilla.
- Responsible for debugging of issues found on phone using debugger.
- Helped with management of device Inventory across different teams located in California, Seattle and Calgary.
- Acted as QA Lead and participated in Bug Triage calls, Resource Planning and Timeline planning.
- Worked on Device Certification testing like NSTL and App Relay.
- Helped with documenting of application specifications.
- Providing with Weekly Status report as well as Daily status Reports to Management.
Quality Assurance Lead
UIEvolution
Kirkland, WA
08.2009 - 02.2010
- Designing of Test plan and Test cases based on functional Specifications.
- Responsible for conducting Bug Triage calls.
- Testing application both on Production server as well as Staging Server.
- Acted as coordinator with UIE team and Microsoft team to gather requirement
- Testing devices using Device Anywhere.
- Worked on NSTL Testing on devices for NSTL submission.
- Reporting test cases run and bus filed for day using Microsoft Excel sheet.
Quality Assurance Lead
Nuance Communications
Bellevue, WA
04.2008 - 05.2009
- Design Test plan, Test cases based on functional Specifications.
- Used Microsoft Excel for writing Test cases.
- Working on Mobile Devices (Windows OS, Symbian OS devices and Linux OS Devices).
- Editing Scripts written in C & C++ language.
- Running Manual & Automated test on device.
- Running Hopper Tests on T-Mobile Cleopatra device (Windows OS).
- Running application test on devices like Nokia N96, E75, Nokia Ivory, and T-Mobile Cleopatra.
- Using Microsoft Visio to look to refer to flowcharts for application.
- Logging bugs using defect tracking systems Bugzilla and JIRA.
- Used UNIX Commands to check server logs on production server.
- Worked as Test Lead for Release maintaining team of three testers.
- Conducting Bug triage meetings.
- Providing Test Results on completion of testing in Excel spreadsheet.
- Preparing Release Notes documentation for devices tested.
Quality Assurance Lead
Motricity
Bellevue, WA
04.2007 - 04.2008
- Acquire and evaluate all project documentation for test preparation.
- Assist in development and execution of Test Strategy/Plan.
- Writing Test cases in Microsoft Excel based on functional Specs.
- Checking content for browser compatibility. Tested on IE7.0 and FIREFOX.
- Worked with different audio formats, picture formats, video formats on device.
- Reported defects to team lead and helped developer to resolve technical issues.
- Used Firefox as Emulator to check content on device if actual device was not available.
- Used XML Spy to check publications.
- Used Q as defect Tracking Tool.
Quality Assurance Analyst
AT&T
Bothell, WA
04.2006 - 04.2007
- Acquire and evaluate all project documentation for test preparation.
- Assist in development and execution of Test Strategy/Plan.
- Assist with coordination of testing lifecycle activities: Business Scenario, Test Script Development and Test Execution.
- Work with Development team to ensure sufficient integration, system testing, Unit Acceptance Testing has been performed.
- Design Test plan, Test cases and Test scripts using Test director 8.0 based on business requirements.
- Modifying data in SQL Database using TOAD.
- Performed testing of application on Windows XP and Windows NT.
- Used Clear Quest for Defect Tracking and Reporting bugs.
Education
Bachelor's - Electrical
AISSMS College of Engineering
Pune 05.2005
Skills
- Training Junior Team Members
- Project Team Coordination
- Change Management Process
- Project Specifications
- Project Deadlines
- Strategy Implementation
- Scrum Processes
- Software Development Methodologies
- Sprint Planning
- Deliverable Tracking
- Systems Analysis
- Product Deployment
Certification
- Agile Delivery at Scale Training License - March 2020
- Leading SAFe Training - March 2020
- Agile Certified Practitioner - March 2020
- Certified SAFe Release Train Engineer - March 2020
Scrum Master Certification
Certified Scrum master.
Timeline
Delivery Manager
Costco
03.2020 - Current
Quality Assurance Lead
Costco
08.2012 - 02.2020
Quality Assurance Lead
TeleCommunication Systems Inc.
04.2010 - 01.2012
Quality Assurance Lead
UIEvolution
08.2009 - 02.2010
Quality Assurance Lead
Nuance Communications
04.2008 - 05.2009
Quality Assurance Lead
Motricity
04.2007 - 04.2008
Quality Assurance Analyst
AT&T
04.2006 - 04.2007
Bachelor's - Electrical
AISSMS College of Engineering
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