Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Walmart Spark Driver
Driver
08.2022 - 09.2023
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Input high volume of monthly invoices with consistent accuracy.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Managed accounts payable and receivables and payroll.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Future Home Care
Future Home Care
03.2021 - 08.2023
Assist clients in their daily personal tasks, such as bathing or dressing.
Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming.
Help to organize a client's schedule and plan appointments.
Arrange transportation to doctors' offices or other outings.
Transported clients for medical and personal outings.
Certified Nursing Aide
Heartland Of Kettering
02.2019 - 09.2019
Maintained complete confidentiality with patient information to provide professional, secure medical services.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Performed basic standardized procedures by applying hot and cold packs, applying dressings and checking vitals.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Call Center Representative
Victoria Secret
09.2018 - 02.2019
Responded to customer calls and emails to answer questions about products and services.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Placed outbound customer service or customer satisfaction calls to follow up on issues.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Processed debit and credit card and electronic check payments.
Attended telephone skills and program information training sessions to boost aptitude.
Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Boosted customer service satisfaction ratings through consistent quality control.
Educated customers on company systems, form completion, and access to services.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Approved and terminated customer contracts upon request.
Nurse Aide
Heartland Of Miamisburg
02.2018 - 10.2018
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with patient transfer and ambulation.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Followed safe lifting techniques and individual resident lifting instructions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Kept accurate records of patients' care, condition, and progress.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.