Foluke Zvinavashe
Sales Associate
Clarksburg,MD
Summary
Diligent Crew Member with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Crew Member
Trader Joes
Rockville, MD
04.2019 - Current
- 301-762-0789
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Photographer/Videographer
Noir Productions
Germantown, MD
08.2014 - Current
- Start and manage own small business
- Direct photography shoots and videos for local recording artists.
- Conduct photography shoots for proms, graduations, and other celebratory occasions.
- Conduct nature photography.
- Facilitated weekly studio appointments for over 30 shoots
- Completed complex photo shoots at indoor and outdoor venues
Office Assistant
Gold Coast Partners
Tyson, Corner, VA
06.2017 - 03.2020
- Address visitors and potential real estate clients in person, by phone, and by email.
- Assist in processing of applications and forms to ensure accuracy.
- Receive mail and other correspondence.
- Managed over 40 customer calls per day.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Coordinated, scheduled and arranged business meetings and travel calendars
- Completed clerical tasks such as filing, copying and distributing mail
- Executed record filing system to improve document organization and management
Lifeguard
American Pool Enterprises
Columbia, MD
05.2014 - 08.2015
- Assumed responsibility for safety of patrons.
- Conducted opening and closing safety and sanitary procedures.
- Measured and recorded pool water chemical readings.
- Oversaw 100's of patrons at a time.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment
- Consulted with emergency personnel while securing scene
- Saved distressed persons using rescue techniques and equipment
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills
- Attentively monitored swimmers to identify distress
Sales Associate
Modell’s Sporting Goods
Germantown, MD
10.2014 - 01.2015
- Provided customer service during peak business hours, including Black Friday.
- Processed payments by totaling purchases and processing checks, cash, and credit cards.
- Stocked truckloads of items and managed inventory on daily basis.
- Contact: (301) 916-1200.
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Worked alongside retail representatives to enhance product presentations and advertising collateral
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Increased sales by offering advice on purchases and promoting additional products
- Loaded and unloaded merchandise using ladder and pallet jack
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
Education
Associate of Arts - General Studies
Montgomery College
Rockville, MD 08.2019 - Current
High School Diploma - undefined
Seneca Valley High School, Maryland
08.2011 - 01.2016
Skills
Sales expertise
Interactive communication skills
Customer engagement
Verbal and written communication
Telephone etiquette
Inventory organization
Cleaning and organization
Timeline
Associate of Arts - General Studies
Montgomery College
08.2019 - Current
Crew Member
Trader Joes
04.2019 - Current
Office Assistant
Gold Coast Partners
06.2017 - 03.2020
Sales Associate
Modell’s Sporting Goods
10.2014 - 01.2015
Photographer/Videographer
Noir Productions
08.2014 - Current
Lifeguard
American Pool Enterprises
05.2014 - 08.2015
High School Diploma - undefined
Seneca Valley High School, Maryland
08.2011 - 01.2016