Ahmed A. Saied
Middleton
Summary
Seasoned Operations Manager and accomplished leader with three years of experience leveraging exceptional planning and problem-solving skills to enhance business strategies and daily operations. Proficient in recruitment, employee engagement, and policy implementation, with a proven record of optimizing processes, improving efficiency, and fostering cross-functional collaboration to achieve organizational objectives. Dedicated to cultivating a positive and inclusive workplace environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Blackland Transport
01.2024 - Current
- Managed daily operations, overseeing the creation and optimization of driver routes to ensure maximum efficiency, timely service, and cost-effectiveness.
- Led and developed a team of 23 employees, successfully recruiting, onboarding, and managing staff to drive peak performance and productivity during high-demand periods.
- Implemented cost-saving maintenance strategies for the company fleet, reducing equipment related expenses and minimizing operational disruptions.
- Established strategic partnerships by supplying skilled workers to external companies, generating mutual profitability and strengthening business relationships.
- Resolved technical issues with the DRO system, redesigned key operational areas, and developed error-reduction strategies, streamlining workflows and improving service accuracy across multiple stations.
- Cultivated strong relationships with upper management, aligning operational goals with company objectives and promoting a positive, collaborative work environment.
Station Manager & HR Assistant
WI Routes Llc
10.2021 - 01.2024
- Managed day-to-day operations of the station, ensuring smooth and efficient functioning while overseeing and coordinating activities such as scheduling, broadcasting, and transportation services.
- Championed the development of station personnel through targeted guidance and constructive feedback; established an inclusive culture which led to increased employee retention rates from 65% to 90%.
- Expanded the scope of operational routes from 20 to 45 and successfully recruited and onboarded a team of approximately 20 individuals to facilitate and optimize delivery routes, demonstrating effective strategic planning and talent acquisition.
- Monitored expenses and financial performance of the station budget, including resource allocation and cost control, resulting in an approximately 10% decrease in station expenses.
- Prepared regular reports on station performance, key metrics, and achievements and analyzed data to identify trends and areas for improvement.
- Developed and implemented strategic plans to achieve organizational goals and improve operatinal processes.
- Ensured compliance with industry regulations, safety standards, and company policies.
Night Shift Manager/Food Safety Supervisor
Sunrise Delight Inc.
07.2017 - 08.2021
- Maintained stock of products and ordered new products when stock was running low. Interpreted work order information and specifications to plan, schedule, and complete jobs precisely increasing sales by 20%.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Evaluated workplace conformance with New York City Health & Safety Department standards and regulations, implementing immediate strategies to resolve deficiencies.
- Safety handling of propane cylinders and pressure adjustment. Managing safe use and delivery.
Logistical Engineering Department Intern
Society Of Petroleum Engineering - Alexandria Univ
09.2016 - 06.2017
- Sorted and organized materials such as physical files, tracking spreadsheets, and reports.
- Participated in cross-functional team-building activities.
- Interacted with customers professionally by phone, email, or in-person to provide information and direct to desired staff members.
- Further education and expertise in Petroleum Engineering.
Human Resources Intern
AIChE Alex SC
05.2012 - 03.2014
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
- Managed events documents and maintained permanent files.
- Took messages and provided information about company processes,hours, and requirements.
Education
Bachelors of Science - Gas & Petrochemical Engineering
University of Alexandria
Alexandria - Egypt02-2017
Skills
- Languages - fluent in English and Arabic, beginner in Spanish
- Proficient in Microsoft Excel, Word, PowerPoint
- Advanced skills in FedEx software DRO (delivery route optimization)
- Leadership
- Conflict resolution
- Strong verbal communication
- Problem-solving abilities
- Performance reporting
- Staff recruitment
Affiliations
Summer 2013
El-Amreya Petroleum Refining Company (APRCO)
● Trained at Site Control Room
Alexandria Petroleum Company (APC)
● Trained at Lube Oil Complex Products
Egyptian Petrochemicals Company (EPC)
● Trained at PVC Production
Summer 2014
Sidi Kerir Petrochemicals Company (SIDPEC)
● Trained at ETHYLENE Production
Summer 2016
El-Amreya Petroleum Refining Company (APRCO) ● Trained at Alkyl Benzene Unit
Alexandria Petroleum Company (APC)
● Trained at Petroleum Solvents
Summer 2017
El-Amreya Petroleum Refining Company (APRCO) ● Trained at Oil Production Unit
Certification
SIDPEC Sidi Kerir Petrochemicals Company
MUD Engineering Society of Petrochemical Engineering - University of Alexandria
Chemical Safety Society of Petrochemical Engineering - University of Alexandria
Egypt Petroleum International Conference (EPIC) American University at Cairo February 2016
Timeline
Operations Manager
Blackland Transport
01.2024 - Current
Station Manager & HR Assistant
WI Routes Llc
10.2021 - 01.2024
Night Shift Manager/Food Safety Supervisor
Sunrise Delight Inc.
07.2017 - 08.2021
Logistical Engineering Department Intern
Society Of Petroleum Engineering - Alexandria Univ
09.2016 - 06.2017
Human Resources Intern
AIChE Alex SC
05.2012 - 03.2014
SIDPEC Sidi Kerir Petrochemicals Company
MUD Engineering Society of Petrochemical Engineering - University of Alexandria
Chemical Safety Society of Petrochemical Engineering - University of Alexandria
Egypt Petroleum International Conference (EPIC) American University at Cairo February 2016
Bachelors of Science - Gas & Petrochemical Engineering
University of Alexandria
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