Ermin Lemes
1 University Blvd Saint Louis,MO
Summary
Visionary individual with more than four years working as Managing Director for Garners Market organization. Highly communicative and experienced in cash handling and customer service skills. Strengths in strategic planning, efficiency and team building. Looking to apply my knowledge to further develop my employability skills within the Business management profession.
Overview
5
5
years of professional experience
Work History
Store Manager
Garners Market
Saint Louis, MO
11.2017 - Current
- Manage inventory control, cash control and store opening and closing procedures.
- Conduct open job interviews for qualified people that have little experience with handling large amounts of cash.
- Accurately complete all paperwork towards the end of the night so that the money collected during the day is properly recognized.
- Supervise guests at front counter, answering questions regarding products and check cashing policies.
- Maintain good communication with employees so that the checks are being counted correctly.
Cook
KFC Restaurant
Saint Louis, MO
04.2017 - 05.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate and maximizing customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Sanitized cutting boards, fryers, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained good communication with employees to figure out what was needed for our customers.
Furniture Deliverer
House Of Denmark
Saint Louis, MO
06.2016 - 08.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Responsible for stocking up the truck with furniture before delivery to customers for the day.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed routine maintenance on truck to keep in working order.
Education
Bachelor of Science - Computer And Information Systems Security
University of Missouri - St Louis
St Louis, MO12.2023
Associate of Arts - Business Administration
Saint Louis Community College
St Louis, MO12.2021
High School Diploma -
Bayless Senior High School
St Louis, MO05.2019
Skills
- Customer Service Management
- Focus and Follow-Through
- Supplier Monitoring
- Budget Control
- Communication
- Money Handling
- Languages
- English (Fluent in both talking and writing)
- Bosnian (Fluent in both talking and writing)
- Arabic (Intermediate in talking)
- Spanish (Beginner in talking and writing)
- Financial Statement Review
- Training Management
Timeline
Store Manager
Garners Market
11.2017 - Current
Cook
KFC Restaurant
04.2017 - 05.2017
Furniture Deliverer
House Of Denmark
06.2016 - 08.2016
Bachelor of Science - Computer And Information Systems Security
University of Missouri - St Louis
Associate of Arts - Business Administration
Saint Louis Community College
High School Diploma -
Bayless Senior High School