CRISTINA TOOMBS CCMA
Las Cruces,NM
Summary
Attentive DSS and MA passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Dependable candidate with positive attitude. Willingness to take on added responsibilities to meet team goals.
Committed Direct Supporting Staff offers 12 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping.
Competent Medical Assistant with demonstrated success in caring for patients and accurately documenting progress. Practiced in common medical procedures, recreational planning, patient and staff safety. Organized and respectful of patient needs. Reliable MA and DSS enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Coordinator
Ambercare
Las Cruces, New Mexico
05.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Managed and coordinated service teams to achieve successful completion of service projects.
- Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw the service hours for all clients.
- Initiated contact with appropriate service providers and MCOs to request referrals and authorizations. Follow up with proper departments to ensure all paperwork is received.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Communicated with clients and service providers to provide updates on work progress.
- Coordinated and monitored service activities to confirm work met all requirements.
Direct Support Staff
Community Options Inc
Las Cruces, NM
10.2018 - Current
- Highly skilled in providing individual care in accordance to the facility’s protocols Proficient in preparing food based on each individual’s needs Documented individual’s care in Therap CPR and First Aid Certified Assisting with Medication Delivery Certification (AWMD)
Medical Assistant
Dr. Demosthenis Klonis
Las Cruces, NM
08.2016 - 12.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Tested and recorded blood glucose levels.
Community Support Specialist
Tresco Inc
Las Cruces, NM
01.2011 - 10.2018
- Support individuals in the community Proficient in preparing food based on each individual’s needs Documented individual’s care in Therap CPR and First Aid Certified MANDT Certified Assisting with Medication Delivery Certification (AWMD)
Research Survey Specialist
RDD
Las Cruces, NM
08.2010 - 01.2011
- Make calls to people Take surveys over the phone
Office/Store Manager
A&E Enterprises
Las Cruces, NM
06.2003 - 08.2010
- Manage office operations to ensure efficiency and productivity Manage accounts receivable/payable and reconcile accounts Manage safe/balance till Manage workers and schedule Manage relations with clients, suppliers, and contractors Order office supplies/store supplies Prepared payroll Performed all purchasing and inventory duties for store/office Handled all sales transactions, prepared sales reports daily and bank deposits
Education
CCMA - Medical Assistant
Computer Career Center A Division of Vista College
Las Cruces, NM07.2016
Bachelors of General Studies - Pre-Nursing, General Studies
Dona Ana Community College
Las Cruces, NM05.2010
Skills
- Progress Tracking
- Needs Assessment and Decision Making
- Physical Stamina
- Critical Thinking and Problem Identification
- First Aid Certificate/CPR Certification
- Adaptability and Dependable Electronic Health Record
- ICD9/ICD10/CPT Proficient at Running Tasks/Multi Tasking
- Personal Hygiene Assistance
- Incapacitation, Planning, and Bedside Care
- Filing, Charting, and Documenting,
- Patient Ambulation
- Strong Attention to Detail, Great Communication Skills/Customer Skills, Strong Work Ethic And Team Player
- Family Service Plans
- MS Office Expertise
- Status Meetings
- Employee Timesheet Processing
- Information Updates
- Telephone Communication
- Administrative Duties
- Program Follow-Up and Assessment
- Phone Inquiries
- Email Correspondence
- Patient Service and Assistance
- Permanent Placement
- Assigning Cases
- Operational Efficiency
- Ongoing Client Support
- Proficiency in Office Programs
- Dependable and Consistent
- Train Workers
- Resolve Grievances
- Word Processing
- Coordinate Work
- Adaptability and Flexibility
- Analytical and Critical Thinking
Accomplishments
- Vitals Phlebotomy Check Glucose H-Pylori X-rays EKG Bone Density Test Blood Circulation Test Call patients to the back and to exam rooms Injections CBC Urinalysis Charts A1C ESR Test Sterilization Assist with examinations Clean exam rooms 3
Certification
Certified Clinical Medical Assistant-National HealthCare Association
(CCMA)
CPR/AED certified-American Heart Association
OHSA Certificate
HIPPA Certificate
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Ambercare
05.2022 - Current
Direct Support Staff
Community Options Inc
10.2018 - Current
Medical Assistant
Dr. Demosthenis Klonis
08.2016 - 12.2018
Community Support Specialist
Tresco Inc
01.2011 - 10.2018
Research Survey Specialist
RDD
08.2010 - 01.2011
Office/Store Manager
A&E Enterprises
06.2003 - 08.2010
CCMA - Medical Assistant
Computer Career Center A Division of Vista College
Bachelors of General Studies - Pre-Nursing, General Studies
Dona Ana Community College
Similar Profiles
Eric SanchezEric Sanchez
Caregiver at AmbercareCaregiver at Ambercare
Aubrey SauterAubrey Sauter
Caregiver at AmbercareCaregiver at Ambercare
Stephanie SalcidoStephanie Salcido
Home Health Care Provider at AmbercareHome Health Care Provider at Ambercare