Barbara Markovic
Woodstock,USA
Work Preference
Summary
Senior Program Manager with extensive experience at Magnet Forensics, achieving a 60% increase in process efficiency through effective project governance and Smartsheet optimization. Skilled in stakeholder management and cross-functional leadership, consistently aligns projects with organizational objectives to maximize business value. Proven ability to enhance operational excellence and drive strategic initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Program Manager
Magnet Forensics
Waterloo, Ontario
06.2024 - Current
- Spearheaded the creation and implementation of a Project Management Office (PMO), aligning project delivery with organizational strategy and enhancing project governance across the enterprise.
- Led the successful deployment of Smartsheet Workspaces, Project Intake Forms, and dynamic Dashboards, streamlining project intake, enhancing transparency, and providing real-time reporting to senior leadership and stakeholders.
- Drove a 60% increase in process efficiency by introducing Smartsheet's Project Intake Form and instituting PMO best practices, resulting in faster, more efficient project intake and delivery that improved overall quality outcomes across key initiatives.
- Established comprehensive project governance frameworks, including detailed project charters, scope management plans, and risk management protocols, ensuring consistent project execution and risk mitigation.
- Mentored and supported project managers in the development of comprehensive project plans, schedules, and resource allocation strategies, contributing to the consistent achievement of project objectives and business outcomes.
- Ensured strategic alignment of all projects and programs with organizational goals and priorities, driving a high degree of business value from key investments and initiatives.
- Collaborated closely with business unit leaders and service managers to optimize project and program budgets, effectively managing resource allocation and real-time reallocations to meet evolving project needs.
Corporate Program/Product Manager
Entrata
Lehi, UT
05.2023 - 02.2024
- Directed strategic development of multiple large-scale, cross-organizational programs, aligning them with overarching business strategies to achieve operational excellence and drive customer success initiatives around Salesforce.
- Delivered Salesforce related projects start to finish (from requirements to creating timelines and tracking deliverables that resulted in 1M in saving for company, and reduced admin task by 25%.
- Optimized IT program efficiency by implementing Agile methodologies and streamlining project management processes.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted in-depth partner Salesforce needs analysis and developed high visibility solutions for complex initiatives, improving partner satisfaction by 40%.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed all issues, risks, and changes to project.
- Thrived in fast-paced, prioritize product features and build product roadmap.
Information Technology Program Manager
Safe-Guard
Atlanta, GA
02.2022 - 05.2023
- Leveraged strong analytical skills to collect and interpret data, leading to data-driven decisions and process improvements.
- Managed multiple high-risk projects concurrently, consistently meeting project deadlines and exceeding stakeholder expectations.
- Utilized, Slack, Outlook, GSuite, and Smartsheet, Teams to streamline project management, collaboration.
- Led diverse team and provided mentorship, resulting in 25% improvement in project delivery timelines and efficiency.
- Partnered and facilitated close collaboration with teams at all levels, working with developers on project details and summarizing progress at executive level.
- Led daily/weekly project communication and status reporting, including Scrum meetings and associated action items.
- Coached and mentored teams on resource planning, project management best practices and delivery of project outcomes that resulted in 40% of functional team’s productivity and quality improvement.
- Allocated projects to cross-functional teams, created schedules, and ensured timely and high-quality products and features were being completed and delivered on time.
- Managed multiple large scale complex projects at same time from beginning to end and ensured that 98% of projects were delivered on time.
- Created and implemented PMO best practice, processes and procedures are in alignment with SDLC and business processes using Agile methodology.
Information Technology Senior Project Manager
Safe-Guard
Atlanta, GA
09.2021 - 02.2022
- Executed companies’ largest platform migration with zero downtime to client.
- Supervised business analyst, development team, quality assurance personnel in establishing and delivering high performing IT projects.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Managed scheduling of Application Development releases and ensured all information was submitted on time and approved for release.
- Directly managed full life cycle of projects including project initiation and planning, development, testing, implementation, and closeout.
- Developed comprehensive monitoring of risks, issues, dependencies, contingent plans and available resources to remove roadblocks resulting in 95% of milestone achievements on time.
- Improved team productivity by 40% with cross-functional teams.
Information Technology Project Manager
Safe-Guard
Atlanta, GA
03.2020 - 09.2021
- Led and executed $2 million dollar implementation project that improved 35% operational efficiency between sales and development departments.
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Launched new progressive web application that improved operations efficiency by 60%.
- Proposed and implemented system enhancements to improve performance and reliability of storage environment.
- Oversaw design, testing, and launch of all large project implementations.
- Managed seamless implementation of projects with 98% on-time delivery.
Education
MBA -
Keller Graduate School of Management
05.2012
Business Administration Management -
DeVry University
Skills
- Stakeholder management
- Effective communication
- Product launch
- Cross-functional leadership
- Data analysis
- Project and program management
- Strategic planning
- Partnership development
- Verbal, written, and listening skills
- Presentation skills
- Leadership
- Time management and organization
- Agile and waterfall methodologies
- Problem solving
- Proficient in Smartsheet, SharePoint, Salesforce, Jira, Visio, Google Workspace
- Smartsheet optimization
- Agile implementation
- Risk management
- Cross-functional collaboration
- Continuous improvement
- Strategic alignment
- Stakeholder engagement
- Software development lifecycle
- Strategic goal development
- Business forecasting
- Work breakdown structure (WBS)
- Scope management
Certification
• Certified Scrum Master (CSM), Scrum Alliance, 03/01/24
• Project Management Professional (PMP) Certification, Project Management Institute, 06/01/26
• Agile Foundations, LinkedIn, 03/01/24
• Program Management Foundations, LinkedIn, 03/01/24
• Project Management Skills for Leaders, LinkedIn, 03/01/24
• Project Management Professional (PMP) Certification, Project Management Institute, 06/01/26
• Agile Foundations, LinkedIn, 03/01/24
• Program Management Foundations, LinkedIn, 03/01/24
• Project Management Skills for Leaders, LinkedIn, 03/01/24
Languages
- German, Very Proficient
- Croatian, Native
Languages
Croatian
Native language
German
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Senior Program Manager
Magnet Forensics
06.2024 - Current
Corporate Program/Product Manager
Entrata
05.2023 - 02.2024
Information Technology Program Manager
Safe-Guard
02.2022 - 05.2023
Information Technology Senior Project Manager
Safe-Guard
09.2021 - 02.2022
Information Technology Project Manager
Safe-Guard
03.2020 - 09.2021
MBA -
Keller Graduate School of Management
Business Administration Management -
DeVry University