Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Satendra Sharma

Satendra Sharma

Troy,Michigan

Summary

Strategic Senior Systems Engineer with Masters degree in Data Science and extensive systems configuration background. Managed design and implementation of IBM Content Platform and completed project ahead of schedule.

Logical Solution Architect committed to maintaining efficient flow of information systems. Proven track record of troubleshooting technical issues for 10+ internal and external clients. Certified in AWS Solution Architect and IBM CloudPak Solution Architect.

Forward-thinking professional offering more than 18 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr Systems Engineer

Flagstar Bank NA
01.2023 - Current
  • Collaborated with cross-functional teams to deliver innovative solutions for business needs.
  • Mentored junior engineers in advanced concepts, fostering professional development within the team.
  • Developed comprehensive disaster recovery plans to minimize downtime in the event of a crisis.
  • Provided expert guidance on best practices in systems engineering, improving team performance and product quality.
  • Delivered presentations to senior management on key project milestones, providing transparency into progress toward objectives.
  • Championed process improvement initiatives, resulting in streamlined workflows and enhanced productivity levels.
  • Implemented robust network infrastructure for improved connectivity and reliability.
  • Performed root cause analysis to provide resolutions for production issues.
  • Coordinated with stakeholders to design and develop Migration strategy for 350 TB data to AWS S3 from Dell ECS.
  • Optimized system performance by identifying and resolving complex technical issues.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Delivered high-quality documentation to support project requirements, enabling smooth hand-off to stakeholders.
  • Troubleshot hardware components to identify root causes of malfunctions, reducing equipment downtime substantially.

Solution Architect/ Delivery Lead

TCS (Client - Farmers Insurance)
01.2019 - 01.2023
  • ECM Project development/Infrastructure Design
  • Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
  • Developed and delivered technical training designed to enable and educate ECM software implementation partners.
  • Developed and delivered technical training designed to enable and educate IBM Cloudpacksoftware implementation partners.
  • Conducted technical workshops and education sessions for customers and onshore/offshore teams.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Conducted research to evaluate systems design and process efficiency.
  • Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
  • Spearheaded the migration of legacy systems to modernized architecture, reducing operational expenses while increasing overall functionality.
  • Conducted comprehensive system analyses to identify and mitigate potential security vulnerabilities, safeguarding sensitive data.

Consultant

TATA CONSULTANCY SERVICES
10.2012 - 01.2023
  • Lead the team to complete Migration 600 TB documents from old mainframe system to new IBM CMOD system with in 12 months
  • Migration to AWS (Apps to cloud migration) in record time of less than a year with large user based of 1500 users
  • Migrated 7 systems in less than 6 months
  • Conducted workshop on Cloud Pack for Business Automation on ROSA (Redhat openshit on AWS) for digital transformation.
  • Platform modernization planning, POC, Risk mitigation, analysis, and solution creation
  • Understanding business requirements for Applications
  • Attending client meetings for requirement gathering and understanding the key business scenarios and establish the SLA for system performance
  • Create Technical design
  • Work with different teams to finalize integration and solution approaches
  • Define infrastructure layout and design integration architecture
  • Provide technical guidance or support for the development or troubleshooting of systems
  • Evaluate existing systems to determine effectiveness and suggest changes to meet organizational requirements
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
  • Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.

Technical Lead

HCL Technologies
01.2010 - 06.2012
  • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
  • Provided educational expertise and mentoring to junior team members.
  • Improved systems with addition of new features and infrastructure.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
  • Teamed on development of technology roadmap spanning 1.5 years.
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
  • Conducted rigorous code reviews to maintain high standards of quality, reducing bugs in production by substantial margin.
  • Led successful launch of multiple software releases, meeting all project objectives and exceeding user expectations.
  • Championed adoption of DevOps practices, streamlining development and operations to enhance product reliability.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

Developer

HCL, Boeing
07.2006 - 01.2010
  • Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
  • Debugged complex software issues, leading to a more stable product release.
  • Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Collaborated with cross-functional teams to ensure seamless integration of new features.
  • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
  • Reduced development time by creating reusable code libraries for future projects.

Education

Master of Technology - Data Science

BITS University
06-2022

Bachelor of Engineering - Electronics & Communication

RGTU University
Bhopal, MP
06-2006

Skills

  • Hardware configuration
  • Windows server administration
  • Standard operating procedures
  • System architecture design
  • Quality assurance
  • Continuous improvement
  • Cloud Computing Expertise

  • Proficient in IBM Cloud Pack for Business Automation
  • Configuration management
  • Proficient in AWS Cloud services
  • Proficient in Mulesoft API Platform
  • Expert problem solving
  • Infrastructure management - IBM Content Management

Accomplishments

  • AWS Solution Architect Associate
  • IBM Business automation Workflow Solution Architect
  • Skills
  • Languages : Java/J2EE, JavaScript, Python
  • API/Middleware: MuleSoft API Platform, AWS MQ, IBM MQ
  • IBM Platforms – IBM Business Automation Workflow Platform, CMOD, ICN, Websphere
  • DevOps - Github, Github actions, Jenkins, Bamboo, Ancible, Jira / Azure Boards
  • Database - Oracle, MS SQL, Mongo DB, Postgres
  • Container Orchestration - Kubernetes, Openshift
  • EKS, ROSA
  • Cloud - AWS – Compute, S3, EFS/EBS, VPC, ALB/NLB, RDS, ROSA (Openshift 4.9/4.10), NAT, LAMBDA, CloudFront, Teraform
  • And other required AWS services
  • Operating Systems: AIX, LINUX, Windows
  • Frameworks : Spring, Spring Boot, JPA, Hibernate, Flask
  • Data Science – Python, Jupiter Notebook, pytorch, Panda, Sci-kit, Matplotlib, Machine Learning-Models,, Deep Learning (CNN, RNN), Hadoop, SQL, Kafka, Storm, NLP, Tensorflow (Keras)

Certification

  • AWS Certified Solutions Architect – Associate - Amazon Web Services.
  • IBMCertified Solution Architect - Cloud Reference Architecture V5- IBM.

Timeline

Sr Systems Engineer

Flagstar Bank NA
01.2023 - Current

Solution Architect/ Delivery Lead

TCS (Client - Farmers Insurance)
01.2019 - 01.2023

Consultant

TATA CONSULTANCY SERVICES
10.2012 - 01.2023

Technical Lead

HCL Technologies
01.2010 - 06.2012

Developer

HCL, Boeing
07.2006 - 01.2010

Master of Technology - Data Science

BITS University

Bachelor of Engineering - Electronics & Communication

RGTU University
Satendra Sharma