Riley Mills
Danville,VA
Summary
Full time student committed to learning and developing skills in the field of Psychology. Has had experience in both autonomous and collaborative environments working independently and collaborating with others. Graduated high school with an Associate's Degree, got a head start at Clemson, and has maintained academic record. Looking to gain further experience with children and hoping to pursue a career as a Pediatric Psychologist.
Overview
3
3
years of professional experience
Work History
Processor
Vista Clinical Diagnostics
Danville, VA
03.2020 - 08.2021
- Received and reviewed incoming documents and materials.
- Entered clinical data into computer tracking system and filed paperwork according to procedures.
- Researched and resolved discrepancies to maintain accuracy.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
Sales Associate
Journey's
Danville, VA
04.2019 - 04.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared large cash deposits with zero discrepancies.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Arts - Psychology
Clemson University
Clemson, SC05.2023
Associate of Science -
Danville Community College
Danville, VA05.2021
Skills
- Document management
- Data file transferring
- Data entry experience
- Relationship building
- Multi-tasking strength
- Excellent people skills
- Client Service
- Problem-solving skills
- Product and service sales
- Professional demeanor
Timeline
Processor
Vista Clinical Diagnostics
03.2020 - 08.2021
Sales Associate
Journey's
04.2019 - 04.2021
Bachelor of Arts - Psychology
Clemson University
Associate of Science -
Danville Community College
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