Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Polk

Detroit,MI

Summary

Experienced in team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaboration and adaptability.

Overview

12
12
years of professional experience

Work History

Non-Emergency Medical Driver

K-sons LLC
Detroit, MI
08.2023 - Current
  • Improved patient satisfaction by providing timely and safe transportation to medical appointments.
  • Developed strong relationships with regular patients to foster trust in our services.
  • Ensured vehicle maintenance was up to date, contributing to the overall reliability of the transportation service.

Hair Braider

Polk LLC
Detroit, MI
02.2021 - Current
  • Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
  • Showcased diverse hair-braiding techniques, increasing salon revenue, and attracting new clientele.
  • Adapted quickly to changing customers' requests, demonstrating flexibility and creativity in designing unique hairstyles.

Adult Care Aid

Independant
Detroit, Michigan
06.2016 - 03.2020
  • Promoted mental health through engaging recreational activities that stimulated cognitive function, while providing enjoyable experiences for patients.
  • Provided medication management, ensuring timely administration of prescribed medications, and monitoring potential side effects.
  • Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment.

Assistant Manager

Citi Trends
Detroit, MI
11.2012 - 05.2016
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting, and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by addressing complaints promptly.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
09-2020

Skills

  • Time management
  • Customer rapport
  • Professionalism and ethics
  • Staff training and development
  • Appointment scheduling
  • Reliability and punctuality

Timeline

Non-Emergency Medical Driver

K-sons LLC
08.2023 - Current

Hair Braider

Polk LLC
02.2021 - Current

Adult Care Aid

Independant
06.2016 - 03.2020

Assistant Manager

Citi Trends
11.2012 - 05.2016

High School Diploma -

Penn Foster Career School

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Jessica Polk