ALBERTO LEON
Cape Coral,FL
Summary
To secure a position where I will be able to utilize my knowledge, skills, and experience to not only grow professionally, but to firmly contribute towards the growth and success of my employer. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Salesperson
Floorzz
FORT MYERS, FL
06.2022 - 05.2024
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
Server
Cristof's on McGregor
Fort Myers, Florida
08.2018 - Current
- Greet guests in a timely manner, take food and beverage orders, appropriately garnish entrees and run food to the appropriate tables, provide exceptional guest experiences
Server/ Bartender
CIBO
Fort Myers, Florida
07.2018 - 10.2021
- Extensive menu knowledge, wine service, detailed table service, ensure outstanding guest experiences through exceptional customer service
Server
Blanc
Fort Myers, Florida
07.2018 - 10.2020
- Excellent wine knowledge and service skills, extensive menu knowledge, detailed table service, effectively upsell guest checks by suggesting appropriate food and wine pairings, ensure exceptional guest experiences for each and every guest
Server
Gulf Harbor Country Club
01.2008 - 01.2014
- Extensive wine service and menu knowledge, detailed table service, member recognition, banquet service, bartending, required wine tasting
Education
Graduate -
Cypress Creek High School
06.1996
Skills
- Excellent Communication Skills
- Exceptional Organizational Skills
- Great Time Management
- Self- Motivated/ Self Starter
- Adaptable
- Team Player
- Bilingual (English and Spanish)
- Customer Engagement
- Account Management
- Product description
References
- Blake Martharly, Business Owner, Friend, 1347 Claret Court, Fort Myers, Florida, 33919, (239) 671-5646
- Cristof Dansi, Business Owner, Employer, 10231 McGregor Boulevard, Fort Myers, Florida, 33919, (239) 791-8473
- Craig Komatz, Restaurant Owner, Employer, 12901 McGregor Blvd, Suite 5, Fort Myers, Florida, 33919, (239) 454-3700, (239) 288-5373
Timeline
Salesperson
Floorzz
06.2022 - 05.2024
Server
Cristof's on McGregor
08.2018 - Current
Server/ Bartender
CIBO
07.2018 - 10.2021
Server
Blanc
07.2018 - 10.2020
Server
Gulf Harbor Country Club
01.2008 - 01.2014
Graduate -
Cypress Creek High School