Rajeev Singh
San Jose,CA
Summary
As an experienced IT professional, I hold several certifications, including SAFe 5.0 Release Train Engineer (RTE), SAFe@5.0 Agilist (SA), Project Management Professional (PMP), and Certified Scrum Master (CSM). Throughout my career, I have excelled in managing diverse business applications, developing and implementing cloud services, leading cloud migration, and introducing new products on cloud platforms. I have also established and implemented program management processes supporting agile and waterfall methodologies for delivering large and medium-sized business application solutions. My extensive experience encompasses on-premise, cloud, and hybrid platforms.
Overview
14
14
years of professional experience
Work History
Principal Technical Program Manager
Oracle
05.2022 - Current
- Led the delivery of OCI Alloy’s product engineering work stream and played a pivotal role in launching the first Alloy Region on time
- Led the delivery of 2 demos and 1 test region for OCI Alloy’s product to showcase its capability to prospective customers
- Managed the design and engineering workstream for OCI Dedicated Region Cloud @Customer (DRCC v2.0) and delivered it to the customer on time
- Worked on the OCI Alloy and DRCC product roadmap and delivered 150+ features in just 2 quarters
- Delivered complex product development engineering program within the agreed scope, budget, and timelines in collaboration with 13+ cross-functional teams
- Partnered with 30+ engineering teams to understand the project requirements by providing technical guidance and ensuring project deliverables exceeded quality standards by 98%.
- Identified 20+ opportunities for process improvements and executed solutions that increased efficiency and productivity by 80%.
- Enhanced software quality by conducting thorough code reviews and implementing automated testing tools.
- Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations.
- Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
- Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
- Developed comprehensive training materials to support onboarding new customers quickly and effectively.
Senior Technical Program Manager
Nordstrom
03.2022 - 05.2022
- Led design and engineering of smart markdown feature in selling control plan using AI and ML algorithms to determine product price, resulting in $30 million annual saving.
- Implemented selling control plan program for entire organization, including detailed implementation plan, success metrics, testing, go-live plan, external dependencies, user testing, risk and mitigation, and failover strategy
- Gathered requirements and ensured project implementation by brainstorming with 50+ international stakeholders.
- Managed vendor relationships to secure high-quality deliverables at competitive prices, enhancing overall project value.
Associate Director
Mindtree Limited
06.2021 - 03.2022
- Managed portfolio of technology assets of Microsoft D365 ERP Finance and Operation module, Azure-based Application, Azure DevOps, and API Based Application with revenue USD 5.0 million
- Managed Microsoft D365 Finance and Operation CI/CD pipeline that integrated with 100K+ test cases, and 10K+ cherry-picking requests per day
- Established communication channels with business users, external partners, and vendors, improving resolution rate by 80%
- I led team of 40+ international Site Reliability Engineers, providing uninterrupted CI/CD services for Microsoft's esteemed Dynamics 365 Finance & Operations Product Group.
- I streamlined CI/CD pipeline, swiftly resolved bugs, and meticulously reviewed infrastructure which improved performance by 30%.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
Technical Program Manager
Wipro Limited
10.2014 - 06.2021
- Managed Global Operation Center for Marketing, Communication, and Analytics portfolio of top tech organization.
- My role entailed overseeing customer engagement and providing revenue reports amounting to $15.0 million
- Built a public cloud migration factory, with subject matter expert resources and migrated ~45 applications to Hybrid/Private/Public cloud (Azure, AWS) over 3 quarters using Lift & Shift/Re-hosting/Cloning migration method from discovery through production release
- Execution of onshore and offshore development models and resources on various projects ranging from front-end web development to end-to-end application development and deployment.
- Worked cross-functionally with various groups within Marketing and IT over 12 months to accomplish successful separation of Hewlett-Packard into two separate and autonomous companies, splitting various internal systems, configuring systems to serve two entities as well as absorbing various business-owned systems into IT, creating and establishing support process and SLA’s.
- Led transition to Managed Services Model for 45+ applications.
- Managed WSR, MBR, and QBR business reviews with customer SVP, VP, and Directors.
- Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
Senior Software Engineer
Accenture Services Pvt. Ltd
08.2010 - 09.2014
- Modernized 20+ general and property insurance apps to Microservices & service-oriented architecture
- Developed web portal to access insurance policies and claims details from 20+ source systems.
- Integrated 20+ legacy systems with SharePoint.
- Built web-based tool for rating property insurance policy premiums and claims.
- This tool was selected as best in Lloyd European zone.
- Worked with actuaries and underwriters to determine algorithms for insurance policy premiums.
- Optimized code performance for improved user experience and system efficiency.
Education
Master of Science - Computer Engineering
Pondicherry University
Puducheery, India 05.2008
Skills
- Program Management
- Product Management
- Delivery Management
- People Management
- Software Development
- Enterprise Application Development
- Machine Learning
- Artificial Intelligence
- Cloud Native Service
- Data Center Engineering
- Multi Cloud
- Cloud Migration
- AWS, Azure, OCI
- DevOps
- Agile , Waterfall, Lean
- Jira, Confluence
Timeline
Principal Technical Program Manager
Oracle
05.2022 - Current
Senior Technical Program Manager
Nordstrom
03.2022 - 05.2022
Associate Director
Mindtree Limited
06.2021 - 03.2022
Technical Program Manager
Wipro Limited
10.2014 - 06.2021
Senior Software Engineer
Accenture Services Pvt. Ltd
08.2010 - 09.2014
Master of Science - Computer Engineering
Pondicherry University