Shawn Doan
Alhambra,CA
Summary
Skilled Creative Director adept at overseeing projects, designers and artists to accomplish challenging objectives. Excellent communicator, problem solver and detail-oriented manager proficient in business operations and customer needs.
Overview
3
3
years of professional experience
Work History
Merchandise Coordinator
Mad Decent
Los Angeles, California
07.2021 - Current
- Monitored inventory levels and kept adequate stock across multiple sales channels.
- Answered customer questions regarding store merchandise, department information and pricing.
- Worked with managers and advertising directors to optimize promotions.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Developed partnerships with internal groups such as packaging, visual and e-commerce.
- Acted as liaison between production, delivery and merchandising teams.
Creative Director
The HYV
Los Angeles, California
10.2018 - 07.2020
- Managed merchandise campaigns with specific focuses in order to meet artist's needs and creative visions.
- Developed high-impact creative merchandise drops and promotional content for artist campaigns from concept to completion.
- Established procedures and quality standards for department.
- Planned art and design requirements for artists, management companies and internal teams.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Managed client relationships and expectations for creative projects with varying budgets and objectives.
- Negotiated contracts and timelines with service providers such as printers.
- Managed a full roster of artists with a total of $100k average monthly sales.
Merchandise Manager
Newegg
City of Industry, California
11.2017 - 08.2018
- Designed e-mail blasts and landing pages to deliver interactive, engaging and memorable store experiences for shoppers.
- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Developed productive relationships with key account holders.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Education
Psychology
University of California, Irvine
Irvine, CAPsychology
East Los Angeles College
East Los AngelesSkills
- Design Implementation Coordination
- Adaptability and Flexibility
- Product Launch Support
- Design Visualization
- Sales and Marketing Support
- Organization and Prioritization
Timeline
Merchandise Coordinator
Mad Decent
07.2021 - Current
Creative Director
The HYV
10.2018 - 07.2020
Merchandise Manager
Newegg
11.2017 - 08.2018
Psychology
University of California, Irvine
Psychology
East Los Angeles College
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