Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gabriella Benton

Goshen,IN

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Burger King
Goshen, IN
07.2024 - Current
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Established systems for tracking employee attendance and punctuality records.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Managed team of 10-15 employees in fast-paced environment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Performed administrative duties such as payroll processing, bookkeeping tasks.
  • Delegated work to staff, setting priorities and goals.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Responsible for interviewing, hiring and training new employees.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.

Production Line Worker

Maple Leaf Farms Inc.
Milford, Indiana
05.2023 - 12.2024
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recorded production data such as number of units produced, down time and any issues that arose during the process.
  • Operated machinery such as blenders, choppers, grinders and slicers to produce food items.
  • Followed detailed instructions to prepare food products according to company standards.

Assembly Line Worker

Wabash National
Goshen, IN
11.2020 - 10.2023
  • Developed comprehensive reports on team efficiency for executive evaluation.
  • Maintained a safe work environment by adhering to all safety regulations and procedures.
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Followed standard operating procedures while performing tasks on the assembly line.
  • Provided assistance in other departments when needed.
  • Resolved assembly problems by altering dimensions to meet specifications.
  • Loaded raw materials into machines for processing according to instructions provided by supervisors.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Assembled components of a variety of products, adhering to production specifications.

Fiberglass Final Finish

Smokercraft Boats
New Paris, IN
12.2022 - 04.2023
  • Examined pieces to determine damage, deterioration and optimal restoration method.
  • Resolved operational problems related to machinery malfunctions or product defects.
  • Utilized hand tools and equipment for detailed finishing work.
  • Applied final touches to products ensuring high-quality finishes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained quality standards by correctly reading orders and managing processes with high degree of skill.

Education

High School Diploma -

Wawasee High School
Syracuse, IN
06-2017

Skills

  • Recruiting and interviewing
  • Budget assistance
  • Sales monitoring
  • Recruitment and hiring
  • Marketing tactics
  • Performance reviewing
  • Team motivation techniques
  • Decision-making
  • Vendor relationship management
  • Business development understanding
  • Task delegation
  • Promotional planning
  • Workload management
  • Employee engagement
  • Workplace safety compliance
  • Employee performance evaluation
  • Customer service and satisfaction
  • Lockout and tagout procedures
  • Assembly line work
  • Hand-eye coordination
  • Pneumatic tools operation
  • Safety procedures
  • Heavy lifting
  • Work order processing
  • Machine operation
  • Precision measurement
  • Hazardous material handling
  • Assembly and production
  • Handling raw materials
  • Safely handling chemicals
  • OSHA compliant
  • 5S implementation
  • Packaging operations
  • Power tool operation
  • First aid training
  • Hand tool usage
  • Operating machinery
  • Workplace cleanliness
  • Environmental awareness
  • Assembly line
  • Production
  • Operations support
  • Assembly protocols

Certification

  • serve safe certified

References

References available upon request.

Timeline

Assistant Manager

Burger King
07.2024 - Current

Production Line Worker

Maple Leaf Farms Inc.
05.2023 - 12.2024

Fiberglass Final Finish

Smokercraft Boats
12.2022 - 04.2023

Assembly Line Worker

Wabash National
11.2020 - 10.2023

High School Diploma -

Wawasee High School

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