Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jania Smalls

Yemassee,South Carolina

Summary

A highly motivated employee with a desire to take on new challenges. Worth solid ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

UPIC Intern

Clemson Home
Clemson, SC
08.2023 - 12.2023
  • Developed and implemented communications strategies for various projects.
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Created content for social media platforms to increase brand awareness.
  • Drafted emails, newsletters, press releases, brochures, and other marketing materials.

Guest and Service Advocate

Target
Bluffton, SC
04.2020 - 12.2023
  • Oversees fast-paced front desk operations and guests’ needs at busy facilities
  • Answering miscellaneous questions about our policy and products
  • Handled customer complaints in a professional manner, escalating as necessary to ensure resolution.
  • Provided advice to customers on product features, benefits and usage.

Law Intern

Evan Guthrie Law Firm
Charleston, SC
01.2023 - 08.2023
  • Assigned pro bono cases to find laws and solutions to help the client in need
  • Study South Carolina laws and how they interact with other state laws or issues regarding the case at hand.

Tax Examining Clerk

BT Deloach Hampton County Auditor Office
Hampton, SC
04.2019 - 11.2019
  • Processed tax payments, set up payment plans, and worked with delinquent taxpayers to resolve payment issues
  • Conducted call audits to assess interaction quality, accuracy, and service success
  • Kept case data and contact information up to date to expedite proceedings.

Education

Bachelor of Arts: English Literature -

Clemson University
12.2023

Skills

  • Active listening
  • Project management
  • Leadership and teamwork skills
  • Emerging with diverse cultures
  • Telephone Etiquette
  • Computer Skills
  • Verbal and Written Communication

Affiliations

  • Studied International Politics at Lorenzo de' Medici Institution in Florence, Italy.

Timeline

UPIC Intern

Clemson Home
08.2023 - 12.2023

Law Intern

Evan Guthrie Law Firm
01.2023 - 08.2023

Guest and Service Advocate

Target
04.2020 - 12.2023

Tax Examining Clerk

BT Deloach Hampton County Auditor Office
04.2019 - 11.2019

Bachelor of Arts: English Literature -

Clemson University

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Jania Smalls